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Global Process Owner, Accounts Payable at Dentsply Sirona

Posted in Finance 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: York, Pennsylvania

Job Description:

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. As The Dental Solutions Company TM, Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better, safer and faster dentistry. Dentsply Sirona’s global headquarters is located in York, Pennsylvania, and the international headquarters is based in Salzburg, Austria. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. This position is located in York, Pennsylvania. Offering the cultural attractions of a big city and the down-home charm of a small town, York, PA is an extraordinary place to live, work and play. York is located in south-central Pennsylvania and is within 25 miles of Gettysburg and Lancaster, 45 miles of Baltimore and Hershey, and 100 miles of Washington, DC and Philadelphia. Engrained with a rich history and heritage and becoming one of the fastest growing cities in Pennsylvania, York is a place where the past and the present comfortably coexist.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.  


The Global Process Owner (GPO) is responsible for the definition, governance, and on-going improvements to the Dentsply global Accounts Payable processes.

The GPO will manage a team of 27 including 3 direct reports and 24 indirect reports in York, PA and matrix manage a team of 8 including an AP Manager and 7 AP processors in Bratislava, Slovakia.  The global Accounts Payable team is responsible to process vendor invoices using 4 ERP systems for approximately 40 North America and European locations.  various month-end financial close activities specific to accounts payable.

This position will establish a consistent global process that efficiently meets the needs of the various Accounts Payable stakeholders: business unit leadership, procurement leadership, divisional buyers, finance, accounts payable team, and other business functions, as needed.  The GPO must collaborate with sub-process stakeholders and peer process owners to ensure effective and efficient streamlining of process operations and identification and leverage of cross-process synergies.

The GPO will ensure continuous improvement of the Accounts Payable process.  This may include standardizing or automating process steps, harmonizing data for consistent processing and reporting, identify and implementing new tools to improve accuracy and efficiency, etc.


  • Lead the execution of a global strategy for the global Accounts Payable process, including associated policies and technologies

  • Establish and communicate a clear vision for the Accounts Payable processes across organization

  • Provide leadership and operational direction to the GBS Accounts Payable organization.  Ensure Accounts Payable team members understand the missions of the GBS AP organization. 

  • Develop delivery strategies and performance metrics that ensure that the GBS AP organization supports the objectives of the Dentsply Sirona business units related to operational performance and cost improvement.

  • Drive process efficiencies through the implementation of a global AP repositiory tool.

  • Identify repetitive processes suitable for Robotics Process Automation and work with Business Automation team to drive RPA technology thus allowing AP team members to drive business analysis, process efficiency, and expansion of services delivered to internal customer locations.

  • Actively engage and lead the business units to embrace the globally standardized Accounts Payable process.

  • Drive process transformation and make key decisions related to the process.  Work in conjunction with Dentsply’s service management function to develop target service level agreements.

  • Review key performance indicators with Dentsply’s service management function at least monthly.  Identify and track the root cause of service deficiencies and monitor activities executed for process remediation.

  • Drive global deployment and adoption of process, with regional and local requirements customization as required

  • Develop and translate strategy into operational goals, objectives, and process roadmaps; identify necessary resources (people and capital) to support the implementation of these strategies.

  • Assess opportunities for service improvement and/or expansion against business objectives and determine creative means to implement new and innovative technical and process-based solutions.

  • Stay abreast of process trends and leading practices occurring in the marketplace to inform strategic direction and process enhancement

  • Manage the Accounts Payable process with a focus on reducing process costs and maximizing investment returns

  • Act as a key stakeholder to foster a business-oriented culture; continuously monitor the needs of the business

  • Ensure that Accounts Payable processes are designed and maintained to ensure a compliant internal control environment, including ERP system access to related necessary functionality.



  • Bachelor’s Degree in business or accounting or other related discipline required.


  • CPA, CMA or related certification preferred

  • Lean or Six Sigma Certification preferred

  • Certified Accounts Payable Association (CAPA), Certified Accounts Payable  Professional (CAPP), or other related certification is a plus

Years and Type of Experience:

  • A minimum of seven (7) to ten (10) and years of related experience required, preferably in a manufacturing environment.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject.