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Sales Operations Representative III at Hitachi America, Ltd.

Posted in Other 30+ days ago.

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Type: Full Time
Location: Chula Vista, California

Job Description:


COMPANY: Hitachi America, Ltd.

DIVISION: Digital Solutions Division (DSD)

LOCATION: Chula Vista, CA

STATUS: Temporary-to-permanent, Mon-Fri 40 hours/week


Hitachi America, Ltd. ( is looking for an experienced Sales Operations Coordinator to join the Business Solutions Group (BSG). Reporting directly to the Sr. Manager of Sales Operations, this role collaborates with other BSG team members internally & also with Sales, Customers, Vendors & the Warehouse. This role is responsible for monitoring the inbound & outbound shipments, warehousing & inventory control, along with order entry of Hitachi products. This person should develop a complete & detailed understanding of the standard operating procedures surrounding Hitachis business models & perform them in a compliant manner.


Create & maintain vendor purchase orders including inbound receipt reconciliations.

Create & maintain master set up in SAP and/or Salesforce of Hitachi product information.

Maintain & reconcile inventory using SAP and Salesforce.

Audit vendor bills & create payment vouchers.

Entry of purchase orders, merchandise returns, credits, & debits as needed.

Monitor daily credit releases & outbound shipments.

Monitor & maintain inventory in SAP & warehouse, daily reconciliations as needed.

Maintain & monitor registration program in Salesforce.

Maintain & monitor demo program in Salesforce & SAP.

Reconciliation of customer claims.

Adhoc reports & projects related to Operations as needed.

A minimum of 5 years of operations experience preferred such as order entry, reconciliations, & inventory responsibilities.

Basic PC skills required, Proficient in Office 2016, SAP, & Salesforce is desirable.

Excellent communication & interpersonal skills both written & orally.

Ability to interface with customers, end users, sales team, third party partners, & vendors.

Ability to problem solve & present effective solutions.

Ability to create & implement standard operating procedures for operations tasks.

Ability to travel to Hitachi warehouse as needed.