Hotel Maintenance at CSM Corporation
Posted in Entertainment/Gaming/Casino 30+ days ago.
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Location: Brookfield, Wisconsin
This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction.
â€¢ Learns and demonstrates the ability to maintain property assets.
â€¢ Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
â€¢ Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
â€¢ Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
â€¢ Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
â€¢ Personally sets a strong example for other associate through exceptional guest service.
â€¢ Assesses and evaluates property assets through preventative maintenance.
â€¢ Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
â€¢ Works with the Chief Engineer to learn, understand and execute on all engineering SOPâ€™s.
â€¢ Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
â€¢ Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
â€¢ Drives carts, bobcats, and ice surfacing machines.
â€¢ Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
â€¢ Follows all CSM procedures for guest/associate incidents.
â€¢ Knowledgeable of hotel emergency procedures.
â€¢ Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
â€¢ Adheres to CSM attendance policy, general work rules and department procedures.
â€¢ Attends all required department and hotel meetings.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid driversâ€™ license with safe driving record.
Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.