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Patient Information Clerk - UC Medical Center - Patient Relations at UNIVERSITY OF CINCINNATI MEDICAL CENTER, LLC

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Cincinnati, Ohio

Job Description:



Primary Purpose:

Greets, answers questions, gives directions to visitors, patients and physicians; escorts patients to their outpatient treatment cites. Answers telephone inquiries related to patients; performs related services and clerical tasks as assigned.


Knowledge and Skills:

Education: High school diploma or GED.

Years of Experience: Six months related work experience which includes customer service, typing, medical terminology, computer skills, and knowledge of Windows-based computer software. Must successfully complete training modules for specific computer systems used in radiology, image recognition/medical terminology, etc.

Primary Purpose:

Greets, answers questions, gives directions to visitors, patients and physicians; escorts patients to their outpatient treatment cites. Answers telephone inquiries related to patients; performs related services and clerical tasks as assigned.

Skills and Knowledge:

Education: High school diploma or GED.

Years of Experience: 6 months' customer service experience.

Required Skills and Knowledge: Ability to read and write common vocabulary, good communication and people/customer services skills. Also, the ability to stand or sit for extended periods of time