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Customer Service Support Rep at Lifewatch

Posted in Other 30+ days ago.

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Type: Full Time
Location: Rosemont, Illinois

Job Description:

Customer Service Support Rep

Job Summary:

Customer Service Support Representative will assist in revenue generation for the company by obtaining complete patient data needed for billing and data maintenance.

Responsibilities:

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Creating or updating existing patient files.
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Obtaining and entering all missing demographic information and basic insurance information in the patient file accurately and timely.
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Call patients and accounts to obtain missing information.
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Process all enrollment emails. Add information to system and forward to appropriate departments for processing as needed.
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Solving all customer service deficiencies and recalls.
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Meeting daily assigned goals.
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Follow all policies, procedures and processes.
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Process mail.
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Call positive holter patients to return monitor.
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Back-up data entry function.
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Performs other duties and responsibilities as assigned.

Qualifications:

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High School

BioTelemetry is an equal opportunity employer who strictly prohibits discrimination against any employee or applicant for employment because of the individual s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran s status, or any other characteristic protected by law. Affirmative action will be taken to ensure that all employment decisions, including but not limited to those involving recruitment, hiring, promotion, training, compensation, benefits, transfer, discipline, and discharge, are free from unlawful discrimination.