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Treatment Coordinator / Biller at University of California - San Francisco

Posted in Other 30+ days ago.

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Type: Full Time
Location: San Francisco, California

Job Description:

Oral and Maxillofacial Surgery is a medical/dental specialty which combines surgical training with dental expertise for the treatment of infections and degenerative diseases, traumatic injuries, tumors, and growth abnormalities of the jaw, teeth and the Temporomandibular joint. The primary activities of the UCSF Department of Oral and Maxillofacial Surgery are patient care, teaching and research. Patient care is provided at seven sites - Veterans Affairs Medical Center (VAMC), Zuckerberg San Francisco General (ZSFG), Mission Bay, Moffitt, 707 Parnassus, 513 Parnassus and 100 Buchanan.

This Treatment Coordinator / Biller position exists to assist new patients through the registration process for the Oral and Maxillofacial practices located at Parnassus, ensuring that the correct medical and dental information is received, the referral is in place and any other documentation is received prior to the arrival at the practice. The Coordinator will also go over the patient treatment plan following the visit, to determine insurance benefit and patient responsibility on procedures done. The Coordinator will assist the patient with any insurance authorization that is required and may assist in scheduling procedures that will be done in the hospital.

This Treatment Coordinator / Biller is also responsible for verification of registration and the billing of the professional fees associated with the services in the clinic. The employee will contact insurance companies to follow-up on existing claims to ensure timely payment. This position will also respond to questions that patients may have regarding their account balances and how it relates to their insurance. This role is essential to the financial strength of the practice.

MISSION: Advancing health through excellence in patient care, education and discovery.
VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP in all that we do.
Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.

The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.

We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and Master s degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institute of Health funding for 24 consecutive years.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.\\",\\"

Required Qualifications: High School diploma or GED and four years of related administrative experience; or an equivalent combination of education and experience
Two years experience working in a medical or dental office, billing medical insurance, for Oral and Maxillofacial Surgery, ENT, or Head and Neck specialty practice
Two years experience with collection of past due medical or dental accounts
Two years experience communicating with patients regarding their medical insurance, being able to define and explain simple term
Two years of computer skills, demonstrated experience working with patient care software similar to WINOMS or Apex
Two years experience working and speaking with medical or dental insurance companies on a daily basis
Three years demonstrated customer service skills
Planning and organizing skills
Ability to multi-task and prioritize, excellent time management skills
Courteous phone demeanor
Accuracy and attention to detail
Adaptable, able to think on your feet
Ability to work alone with minimal supervision


Preferred Qualifications: One year of experience working in an Oral and Maxillofacial Practice

License/Certification: n/a

Equal Employment Opportunity: The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.