- Take Guest reservations and ensure accurate entry of such into the system
- Take Owner Reservations and ensure the accurate entry of such into the system
- Respond to and follow up with inquiries via email or phone
- Check Arrival Packets in a timely and accurate manner
- Preview Beach Properties homes and villas in order to have the knowledge necessary to assist potential guests.
- Participate in Saturday/Sunday rotation for Reservation Dept.
- Other duties as assigned
Minimum Required Skills and Competencies:
- 2 years of customer service experience preferably in the vacation rental industry
- Excellent computer skills
- Knowledge of Microsoft Office products