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Registration Rep at Mayo Clinic

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Menomonie, Wisconsin

Job Description:









Why Mayo Clinic

There is potential for travel to work at either Menomonie or Osseo Mayo Clinic Registration Departments to meet business needs.

Position description

The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.


Minimum Education: High School Diploma or GED and 2+ years of relevant experience required


Bachelor's degree required

Additional Requirements include:

Ability to read and communicate effectively

Basic computer/keyboarding skills, intermediate mathematic competency

Good written and verbal communication skills

Knowledge of proper phone etiquette and phone handling skills

Additional qualifications

Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.30 per hour.

Benefits eligible



Full Time

Hours / Pay period


Schedule details

Schedules are posted 4-6 weeks in advance. Because the hospitals are both 24/7 hours will vary. Scheduled work hours at Osseo location are 6a-10p every day, including weekends and holiday. Schedule work hours at Menomonie can vary from 6a-10p and also include weekend and nights rotation.

Example of nights/weekend rotation:
Monday, Tuesday, Wed Thur 10p-8a
Friday, Sat, Sun 8p-8a and a 4 hour shift during the pay week
Sat, Sun 8a-8p and 2 8 hour shifts during the pay week

This work setting is based in a fast paced hospital/clinic check in and registration environment; including Emergency and Urgent Care departments.

This position requires working rotating weekends and Holidays

Weekend schedule

See schedule details

Site description

Menomonie, a city of 16,000, has everything from lakes, rivers, bike trails, nature trails, and nature preserves to modern shopping with everything you might need. There are an abundance of things to do in Menomonie from seeing a play, enjoying a live band, hiking at Hoffman Hills state park, biking, or just relaxing. The community offers excellent schools, low crime and affordable housing. The city is located 50 miles east of Minneapolis/St. Paul and 30 minutes west of Eau Claire and Chippewa Falls.


Administration, Business, Finance, Office & Administrative Support

Career profile


Job posting number



Veronica Bartz

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).