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Program Director at COMMUNITY SOLUTIONS INC

Posted in Nonprofit - Social Services 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Johnston, Rhode Island





Job Description:

A Program Director is needed to lead our new program in Johnston RI providing management for all program services and operations. Principle areas of supervision include: personnel, policy and procedure, program development and fiscal management

Community Solutions Inc. (CSI) is a nonprofit organization that promotes self-reliance, responsibility and accountability for at-risk and disadvantaged youth and adults. Since 1962, CSI has delivered supervision, treatment, and comprehensive, individualized services to help clients interact more effectively in their communities and become productive citizens.

ESSENTIAL FUNCTIONS include but are not limited to:

A. Staff Development and Supervision:


  • Review and approve all staff duties and client paperwork including but not limited to, program plans, monthly progress reports, closing summaries, and counseling forms.

  • Review and approve all supervised staff timesheets and payroll information, oversee staff schedule, and approve all staff leave including vacation and training.

  • Conduct, with the assistance of any supervisory staff, recruitment for all program positions.

  • Monitor staff performance in accordance with position job description and meet regularly with assigned staff to review job performance and client caseload management. Implement corrective action on above as appropriate.

  • Conduct and facilitate staff orientation and training using in service and outside agency resources. Assure supervised staff receive a minimum of required hours of training annually.

  • Assign client caseloads and monitor client program performance.

  • Prioritize staff work efforts and assign or delegates additional duties as required.

  • Resolve staff personnel issues and enforce progressive discipline of staff as needed.

B. Policy and Program Monitoring:


  • Formulate program goals and objectives and establish program priorities.

  • Develop Agency policy and procedure and participate in annual revisions.

  • Monitor program and staff compliance with all agency policy and procedure. Ensure compliance with other relevant criteria including referring agency requirements and applicable standards.

  • Conduct audits of client files for accuracy and organization as required by applicable policy.

  • Develop programs and services in accordance with agency objectives, priorities, available resources, and client needs.

  • Perform policy and program audits as required.

  • Evaluate program effectiveness and cost efficiency.

  • Review weekly sanitation and safety inspection reports and address deficiencies.

  • Participate in on-call Agency duty officer as assigned.

  • Participate in the Agency Annual Planning process.

C. Financial Management:


  • Develop annual program budget and establish fiscal priorities.

  • Monitor on an ongoing basis program expense and revenue budget categories. Maintain monthly documentation on above and justify variations from budget averages targeted.

  • As assigned within residential facilities, manage client subsistence on weekly basis, document where targeted average is not attained, and implement corrective action.

  • Recommend staff salary increases based upon completed performance reviews and in accordance with agency resources.

  • Ensure a preventive maintenance approach to facility upkeep and promptly report maintenance problems to Facilities Manager

  • Ensure proper accountability over program resources including food, utilities, telephone, and house and office supplies.

D. Community and Outside Agency Relations:


  • Approve and coordinate client referrals and intakes from respective contracting agencies.

  • Identify, coordinate, and monitor existing and new outside agency resources for program and agency use.

  • Develop contacts with outside agencies and individuals which may foster agency and program growth.

  • Participate in community civic groups or advisory committees, Board of Directors' committee meetings, training sessions, and community presentations/speaking engagements as assigned by the Chief Executive Officer.

E. Client Supervision:


  • Directly investigate and handle all client appeals of a disciplinary or grievance nature.

  • Intervene and make final approval over client treatment issues.

  • Oversee referrals to collateral agencies.

  • Coordinate and participate in all client admissions, orientation, and removals.


  • A Bachelor’s degree. Experience can be substituted on a year for year basis.

  • Five years’ experience in management and a

  • Three years of supervision of staff (a minimum of 3 years supervision is a requirement).

  • Excellent oral, written and interpersonal skills desired.

  • Ability to engage and develop collaborations with community agencies.

  • Previous assessment experience preferred

  • Experience with Microsoft Office

Benefits Offered:


  • Mileage reimbursement

  • Tuition Reimbursement

  • Medical / Dental/ Vision Insurance /Voluntary Flexible Spending Accounts (FSA)

  • Two (2) weeks of vacation accrued within the first year, bumped to three (3) week accrual after 1 year of service.

  • Sick and disability time (accrual based)

  • Voluntary 401(k) retirement savings plan, with up to a 4% employer match contribution

CSI is an Equal Opportunity Employer – M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. VEVRAA Federal Contractor.

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