This position is responsible for managing a facility’s personnel, participants, assets and budget according to the statement of work, company policies and procedures and contractor's standards to ensure contract compliance.
This position has been posted with the anticipation of an award with the North Carolina Department of Public Safety GEO encourages applicants to apply.
This role will work on site at the North Piedmont Correctional Institution in Lexington, NC.
Primary Duties and Responsibilities
Recruits, hires and orients staff per established employment procedures to ensure qualified applicants are hired and to minimize turnover and exposure to litigation. Conducts reference checks on potential new hires before offers of employment are made to ensure employment standards are met.
Monitors staff performance to ensure performance standards are met. Uses disciplinary action or performance evaluations to correct unsatisfactory performance. Prepares staff performance evaluations on or before the due date so that employees are aware of areas in need of improvement, areas in which they do well and so that an action plan for further development is prepared.
Manages the monthly line item budget in order to maintain fiscal budget control.
Submits monthly billings to Administrative Office by the first working day of each month which may include depending upon facility, Register of Participants, so that invoices to contracting sources are submitted for payment on schedule.
Prepares administrative reports (e.g., response to monitoring, GEO Care Work Force Analysis and quarterly reports) that clearly and concisely reflect the operations of the facility and resident status, and disburses these reports to the appropriate agencies, if required, and to the Administrative Office.
Receives, reviews and acts on employee or participant grievances and appeals, within established procedures, to ensure concerns are resolved consistent with company policy and in a fair and timely manner.
Acts as primary liaison with agencies, (e.g. probation, parole) to build positive working relations.
Works with contracting agency to screen potential participants (sex offenders, violent crimes, notorious offenders, etc.) to ensure participants are appropriate for the facility.
Conducts safety committee meetings, safety inspections and employee safety training on a monthly basis; communicate to employees, participants and local authorities (written fire and emergency plans to ensure employees and residents are aware of actions to be taken in the event of an emergency and to reduce work-related injuries.
Develops and comply with housekeeping, facility and equipment maintenance plans to ensure facility is clean and in good repair. Identifies equipment to be repaired and submit appropriate paperwork.
Maintains and submit all personnel records to Administrative Office, as defined by procedures, to comply with government requirements and provide documentation in the event of litigation.
Conducts regularly scheduled staff meetings to keep staff informed of Company and individual facility status; foster a team environment and encourage staff to express concerns, report observations, offer recommendations and suggestions.
Designs and implement programs for public information and education to promote community involvement and support through understanding of the goals, purpose and role of the facility.
Oversees staff scheduling to ensure compliance with maximum contract requirements, control overtime, and to ensure fair and equitable staff schedules.
Reviews and signs all facility employee time cards to make sure they are complete and accurate. Responsible for accurate record keeping and reporting of employees' time. Submit to Administrative Office in accordance with the payroll schedule.
Complies with company work rules and policies as explained in the company Employee Handbook, and the facility Policies and Procedures Manual; and responds positively to directives from management in a cooperative spirit to ensure conformance to standards.
Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
Performs other duties as assigned.
Bachelor’s degree in a social or behavioral science field. Two (2) years of work experience in a related field, and a minimum of two years in a supervisory position. (Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic experience. Total work experience needed in lieu of the combination of education and work experience is six years, with two of the years in a supervisory position. Any exceptions requested to this requirement require the approval of the community corrections regional administrator.)
Able to handle a variety of complex tasks; work with public officials; express thoughts logically, in English, in written and verbal form using correct grammar; manage personnel, including hiring, evaluating, disciplining, terminating; determine and manage to budget; delegate, motivate, control and schedule; effectively communicate with residents, line staff and other executive staff members; react quickly and appropriately in an emergency situation.
Familiar with current correctional systems, legislation, relevant case law and industry standards and practices
Knowledge of fiscal processes and fundamentals of management
Knowledge of contemporary counseling techniques
Ability to handle a variety of complex tasks and work with public officials
Ability to express thoughts logically, in English, in written and verbal form using correct grammar
Ability to manage personnel, including hiring, evaluating, disciplining and terminating
Ability to determine and manage to budget and to delegate, motivate, control and schedule
Ability to effectively communicate with residents, line staff and other executive staff members and react quickly and appropriately in an emergency situation.
Ability to work with computers and the necessary software typically used by the department