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Digital Operations – Born Digital Solution Architect at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: San Francisco, California

Job Description:

Born Digital

Solution Architect

Digital Operations

Cognizant Technology Solutions

San Francisco Bay Area, California

We have an exciting opportunity for several extraordinary individuals to grow our Born Digital practice within Digital Operations business globally. We are looking for executive-level Solution Architects to serve as subject matter authorities within Cognizant and externally with our clients. You will design and craft digital solutions in partnership with clients, as a subject matter guide, consultant and true business partner. You would join us in truly global initiatives, serving clients with worldwide operations, localized operations, and multifaceted delivery centers to face a multitude of challenges.

We are looking for executives to lead internal teams as well as collaborate with our cadre of Born Digital clients in Silicon Valley as well as globally – companies who have risen in the Digital Age. You will be able to apply technical principals to business problems, communicating effectively with internal teams including onshore and offshore teams, as well as our client. You are truly creative, adaptive, and well-connected to international industry trends. You have strong contacts amongst entrepreneur and tech leaders, and are viewed as a highly capable team member from colleagues and clients alike. You have your finger on the pulse of companies born in the Internet Age. You are a strong listener who can translate problems into real-world solutions.

This is a newly-created position due to unprecedented growth, unwavering innovation, and constantly evolving trends. We are specifically seeking a leader who understands trends in BPO and outsourcing - what's new? What's different? What's to come in the future? How can you be a part of this?

As a successful Solution Architect, you should have experience in the following:

  • Understanding Digital Ad Operations, as a consultant or within the / Internet industry.

  • Leading Search Engine Optimization.

  • Optimizing Digital Ad sales.

  • Moderating digital social media content.

  • Delivering operational excellence in customer service and contact center operations.

  • Devising brilliant solutions in Back-office operations and sales support.

  • Running Digital marketplace solutions and strategy.

  • Leading solutions serving ever-changing Social Media companies amidst a dynamic geopolitical environment.

  • Excelling at leading BPO and outsourcing trends and development.

  • Demonstrating deep fluency in business concepts and the language of executives.

  • Exhibits flexibility amongst changing requirements and parameters.

Cognizant Technology Solutions is an Equal Opportunities Employer and welcomes applications from all sections of society and does not discriminate on grounds of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity, affection preference, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. Cognizant is an Equal Opportunity Employer Minority/Female/Disability/Veteran





Cognizant is always looking for top talent.  We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant.  Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant.  If a job opportunity that you may be qualified for becomes available in the future, we will notify you.  At that time you can determine whether you would like to apply for the specific open position.  Thank you for your interest in Cognizant career opportunities.


Basic qualifications:

  • Bachelor’s degree from a top-ranked institution.

  • Track record of high performance from clients as well as colleagues.

  • Ability to listen to the client and translate needs to actionable, positive solutions.

  • Forward-thinking, visionary, creative leader.

  • At least 10 years in consulting, BPO, or a world-renowned Internet Age company.

  • Demonstrated success serving Digital clients.

  • High aptitude for consulting and executive-level communications.

  • At least 1 year working within a large, global company.

  • Highly literate within digital ad functions and social media terminology and trends.

  • Strong critical thinking skills.

  • Extraordinary written and oral communication skills, particularly amongst an executive audience.

Preferred qualifications:

MBA from top-ranked institution.

5+ years of experience serving Born Digital clients