Wintrust Financial Corporation (Wintrust) is a financial services company based in Rosemont, Illinois, with approximately $27 billion in assets. We engage in the business of providing traditional community banking services, commercial banking, wealth management services, commercial insurance premium financing, life insurance premium financing, mortgage origination, short-term accounts receivable financing, and certain administrative services, such as data processing of payrolls, billing and treasury management services. We provide community-oriented, personal and commercial banking services to customers located in the greater Chicago, Illinois and southern Wisconsin areas through our 15 wholly-owned banking subsidiaries.
The preferred candidate will have a technical background in Audio Visual Technologies and good customer skills. Candidates must have strong leadership and extensive audio background experience. Related experience in similar industries will be considered.
Area of Responsibility:
Create and maintain run book/database including documentation for all hardware, software, manufacturer technical support, and current resale vendors
Manage A/V systems integration with network components (wired and wireless) and collaboration systems (Webex/Cisco Spark, Skype, BlueJeans, Microsoft Teams, etc.)
Responsible for all modification to Crestron control systems.
Develop and manage operational and preventive maintenance checks for all Audio-Visual systems and conference rooms
Research, analyze, and recommend electronic systems improvements and enhancements for audio visual systems
Troubleshoot and install Audio and Videoconferencing systems
Ability to create, read and utilize blue prints and audio/video flow diagrams
Perform networking troubleshooting to diagnose static and dynamic IPs
Interface with manufacturers, developers, engineers, and project managers to provide resolutions for highly complex systems and to provide support and maintenance of audio visual equipment
Manage the relationship with vendors and their support team, including contract negotiations, quotes, invoicing, incident resolution, and escalating issues that require immediate resolution
Provide oversight over the development, upgrade, and repair of all Audio/Visual/Control systems
Provide technical support and training on A/V topics to customers as needed
Assist with commissioning, training, close-out, and turning over final product to customers as directed
Provide audio and video support for conference rooms
Responsible for identifying defective or failed equipment and take ownership to resolution
Accountable for all A/V build of materials, quotes and invoices
5-10 years of experience in Telecommunications Circuit Connectivity and troubleshooting
Prior experience in the service and installation of audio, video and presentation systems.
Knowledgeable of AMX/Crestron programming as well as CAD drawings.
Maintain positive and effective communication with customers.
Experience in a technology or Banking/Finance field preferred.
Must be able to read engineering schematics and communicate design intent.
Audio DSP programming experience, such as Polycom, BiAmp, ClearOne, or others.
Solid experience in Commercial Audio Visual equipment installations, including projectors, screens, displays, wiring, cabling, computer controls, rack-building.
Must be able to use hand tools & test equipment; understand how to solder and crimp connections; lift Hands on experience with major brands of VTC to include Polycom, Tandberg and LifeSize
Basic understanding of input and outputs of each device for installation purposes
Basic understanding of configuration of each system to include Network Connectivity along with basic understanding of Remote Controls of each device.
Ability to trouble-shoot basic audio, video, and control system problems; and formalized certifications on major bands of audio visual systems and components.
Ability to read and understand AV Flow Diagrams produced by engineering in order to wire, terminate and build AV systems in the field
Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability.