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Paralegal I at TSYS

Posted in Finance 30+ days ago.

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Location: Lehi, Utah

Job Description:

Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere - and for yourself - we may have the right place for you.

Role Summary

Applies a knowledge of TSYS data and processes to assist in the more efficient operation of the General Counsel's office by undertaking a variety of clerical duties. These duties may include some or all of the following types of work: responding to summons, subpoenas, levies, and liens, assisting with inquiries from government agencies, assisting in the litigation process, maintaining and updating files and status reports, monitoring inquiry deadlines, performing statistical analyses and documentary research, assisting in the management of the legal hold process (including collection discovery materials).

Essential Functions

  • Matter Intake - Receive and review incoming matters (electronic and hardcopy), scan hardcopies, create electronic folders, and input matter into SalesForce.
  • Research & Data Collection - Using matter information provided, perform a high level search of TAS (OneSource, MMS, MAS, CaseWorker, eConn/CBOS, Express) and TMSB (OnTrak) platforms for responsive data. For levies, UCC Liens, and Information Subpoenas, extract responsive data and preserve in electronic folders for use to prepare responses. For matters requiring extensive data extractions from mainframe servers (e.g. Grand Jury Subpoenas, FTC TROs/CIDs, and Summonses), coordinate with multiple SMEs to facilitate data collection and preservation for attorney review. Organize and maintain the data set in electronic folders and prepare data set for final responsive production. Continuously update matter status in SalesForce.
  • Response - Using data from research, prepare levy, UCC Lien, and Information Subpoena template responses for review, signature, and mailing. Scan responses to electronic folders and close matters in SalesForce.


Core Competency

Results Oriented

Effective Communicator

Fostering Relationships

Critical and Analytical


Knowledge, Skills, & Abilities (KSAs)

Required KSAs

Skills / Knowledge


Acquires and applies job skills and learns company policies and Procedures to complete assigned

routine tasks.

Job Complexity Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.

Supervision Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

Job Specific KSAs Skill Level Description

MS Office Intermediate Ability to work in Excel, Word, PowerPoint, and SalesForce to complete various reports, presentations, etc.

TSYS Databases Intermediate Ability to locate and retrieve merchant data from all TSYS Merchant Segment systems of record.

Minimum Qualifications

High School Diploma or Equivalent

Preferred Qualifications

  • Minimum 1 Year Relevant Experience
  • Prior experience in responding to summons, subpoenas, etc. and/or experience with TSYS databases and client support strong preferred.
  • Associate or Bachelor's Degree
  • Major in English or Communications preferred, other majors considered
  • Typically Minimum 2 Years Relevant Exp
  • Prior paralegal experience in a private or corporate law firm
  • Paralegal Certificate from an American Bar Association (ABA) approved paralegal education program

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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.