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Senior Director - Corporate Communications, Digital Strategy - Washington, DC at FINRA

Posted in Media - Journalism - Newspaper 30+ days ago.

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Type: Full-Time
Location: Washington, Washington DC

Job Description:

We Work to Protect Investors. Join our Team.


The Financial Industry Regulatory Authority (FINRA) is seeking a well-qualified individual for our Senior Director opening in Washington, DC. To be considered for this position, please submit your resume through our career site at – no phone calls, please.


Job Summary:

Leads and shapes FINRA’s digital platform strategies to strengthen the organization’s reputation and increase engagement among key audiences. Manages and oversees digital content development, social media team and digital analytics. Expands the reach of and provides critical leadership and innovation across FINRA’s internal and external digital platforms. Acts as an internal consultant to deliver effective digital communications recommendations.


Essential Job Functions:

  • Oversees two-person team in developing internal and external digital strategies designed to increase FINRA’s engagement with key audiences including member firms, investors, policy makers as well as current, prospective and former employees. Provides guidance and works with internal creative, video and web team to effectively execute digital strategies and distribute content that is engaging, relevant and reflective of FINRA’s mission and values.

  • Defines, oversees and manages social media strategy and leads social media team to ensure implementation. Establishes and manages employee social media ambassador program. Sets overarching digital editorial calendar for internal and external platforms. Monitors company and industry themes/news, alerting internal stakeholder as needed and provides suggestions for timely content within owned social platforms.

  • Ensures content is current, effective and aligned with broader objectives and priorities. Partners closely with Corporate Communications colleagues to ensure there is a clear narrative and that content fits within corporate strategy. Develops ideas for creative content (articles, infographics, videos, etc.) that communicate often complex securities regulations to broader audiences.

  • Manages overall brand consistency across existing and emerging digital platforms. Builds digital advertising plans to promote FINRA content via search, social media and other media. Manages online promotional campaigns and budget.

  • Develops and manages strategy for applying data analytics to content strategy decisions. Monitor and analyze performance across digital channels to track engagement, as well as respond to or escalate time-sensitive events.

  • Stays current on industry trends and technological developments, sharing information and best practices to inform team members and evolve digital/social strategy.

Education/Experience Requirements:

  • Bachelor’s degree in journalism, communications, marketing or related field or equivalent experience. Minimum 10 years of communications experience, including significant experience in digital and content strategy. Strong knowledge of financial services regulation and capital markets, preferred.

  • A strategic thinker with keen editorial instincts, writing skills and ability to spot opportunities and the stories to harness them. A deep understanding of audience activation strategies. Ability to convey complex information in clear, engaging ways.

  • Proven ability to manage people and projects. Strong organizational and leadership skills. Energetic self-starter and constant learner who is proactive, resourceful, collaborative and works well under pressure.

  • Direct experience in high-profile and cross-functional role with proven success collaborating and communicating with technology, web, content and development team. 

  • Excellent written and oral communication and presentation skills. Strong relationship management skills, including ability to influence and negotiate with subject matter experts and/or executive-level staff.

Working Conditions:

  • Work is normally performed in an office environment, with extended hours when necessary.

To be considered for this position, please submit a cover letter and resume. A writing sample may be required as part of the submission.


The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.


Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter into your browser to reach our site directly.


FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.


In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.


Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.


As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.



FINRA is an independent, non-governmental regulator for all securities firms doing business with the public in the United States. FINRA works to protect investors and maintain market integrity in a public-private partnership with the Securities and Exchange Commission (SEC), while also benefiting from the SEC’s oversight. In its role as investor guardian, FINRA is informed, but not influenced, by the industry that it regulates. FINRA’s independent regulation plays a critical role in America’s financial system–all at no cost to taxpayers.

FINRA touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms. FINRA uses technology powerful enough to look across markets and detect potential abuses. Using a variety of data gathering techniques, we work to detect insider trading and any strategies firms or individuals use to gain an unfair advantage.

In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets. FINRA operates from Washington, DC, and New York, NY, with other offices around the country.

Find out more about us and how we work—and view our current openings—at


Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.


FINRA is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.


FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.


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