Systems Administrator II (Windows) at CompuCom

Posted in Information Technology 18 days ago.

Location: Louisville, Kentucky





Job Description:

Overview
Overview:
As the Systems Administrator you will function as an engineer in a managed services environment supporting a variety of customers ranging from medium size business to large enterprise. The systems administrator's primary responsibilities include monitoring, administering, and supporting the core services of a mixed Windows Server (2003/2008/2012) environment.
Responsibilities:
  • Performs systems maintenance, upgrades, capacity planning, and administration.
  • Develops, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems.
  • Investigates, troubleshoots, and resolves incidents and problems within defined service level agreements (SLAs).
  • Communicates effectively with various entities, including CRMs, account managers, remote site personnel, and client technical and non-technical resources.
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Responsibilities
Responsibilities:
  • Performs systems maintenance, upgrades, capacity planning, and administration.
  • Develops, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems.
  • Investigates, troubleshoots, and resolves incidents and problems within defined service level agreements (SLAs).
  • Communicates effectively with various entities, including CRMs, account managers, remote site personnel, and client technical and non-technical resources.


Qualifications
  • Windows Server (2003, 2008, 2012)
  • Core Server infrastructure (DNS, DHCP, SNMP, etc.)
  • TCP/IP Networking ,Microsoft failover clustering
  • Blade chassis management (UCS, HPC7000, etc.)
  • Server Optimization and Hardening ,Xen Desktop, Presentation Server, XenApp
  • System backup and restore management
  • VMware + HyperV ,Diskpart / Disk extends, and working knowledge of SAN technology
  • Windows Debug, Crash dump analysis ,Windows OS Patching, Driver and firmware updates
  • Ability to lift 50lbs, datacenter racking\stacking, cabling, Other duties as defined by management
Plus:
  • MCSA/ MCSE 2012 ,VCP ,ITILv3
Soft Skills:
  • Client Email Etiquette
  • Effectively lead detailed technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Experience in a rapid paced, time sensitive, high - quality environment
  • Must have excellent team and collaboration skills
  • Ability to work with minimal supervision
  • Able to work "on-call" and perform occasional after hours changes during maintenance windows
  • Open to work on shifts.