Project Manager-Transformation Manager (SMB) at CompuCom

Posted in Information Technology 14 days ago.

Location: Fort Mill, South Carolina





Job Description:

Overview
CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.

CompuCom enables our clients to focus on what matters most - their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following Project Manager - Transformation Manager role:

The Project Manager - Transformation Manager is responsible for ensuring the customer needs are satisfied by providing specific deliverables. Provides a positive, fulfilling, and satisfactory level of customer support while ensuring that all aspects of agreed service are adhered to, maintained and improved upon. The major emphasis is on coordination of tasks. The job may include responsibility for technical development. This position serves as a single point of contact and acts in a liaison capacity to facilitate problem resolution.

Responsibilities
The Senior Manager Level in the Project Management creates project plans, estimates and requests resources and provides all project management functions. Directs, coordinates and exercises functional authority for control, integration and completion of projects. Prepares status reports, assures time line compliance, assesses risks and recommends solutions. Provides direction to project team members and appropriate communications to customers. The Senior Manager typically has a broad base of knowledge and experience across industries. Senior Manager manages employees by establishing annual performance goals, allocating resources, coaching and providing career assessment, mentoring and training needs assessment. The Senior Manager is responsible for the principal leadership of the team in terms of work assignment, timely completion of work, and utilization of team members to accomplish customer expectations. Manages staff in all areas of administration including time, budgeting, and recruiting and performance management. The Senior Manager should have an understanding of account operations, P&L management, budget management, and program management methodologies. The Senior Manager utilizes strategic knowledge and experience to provide practical implementation techniques to ensure achievement of results on a large scale, long term program of change in a complex, diverse environment.

Qualifications
Requires 6-10 years of related work experience, or Bachelor's degree, or technical training, or equivalent combination of education and experience.
Experience desired in various types of projects.
Project Management education and certification desired.

Join the Leader In the Delivery of Technology Solutions
CompuCom has a clear vision and roadmap for the future of technology, and how it can help businesses achieve their goals.

  • 2018 Leader, Gartner Magic Quadrant, Managed Workplace Services, North America.
  • Recognized 15 straight years by Gartner.
  • We manage millions of devices and IoT nodes, including 6.4 million devices, 2.4 million network devices, 449,000+ servers and 1 million+ mobile devices.
  • We support 5.15 million users in North America and more than 8 million Service Desk contacts.