Senior SharePoint Engineer at CompuCom

Posted in Other 18 days ago.

Location: Acworth, Georgia

Job Description:


As the SharePoint Subject Matter Expert (SME) L3, you will function as an engineer in a managed services environment supporting a variety of customers ranging from medium size business to large enterprise. The SME's primary responsibilities include monitoring, administering, and supporting Microsoft SharePoint.


Essential Job Functions:
  • Serve as a point of escalation for incidents and problems involving the configuration, administration, security, and compliance of SharePoint servers and sites.
  • Performs systems maintenance, upgrades, capacity planning, and administration.
  • Develops, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems.
  • Investigates, troubleshoots, and resolves incidents and problems within defined service level agreements (SLAs).
  • Communicates effectively with various entities, including CRMs, account managers, remote site personnel, and client technical and non-technical resources.


  • Microsoft SharePoint Server (2016, 2013, 2010)
  • Microsoft Windows Server (2008, 2012, 2016)
  • Core Server infrastructure (DNS, DHCP, SNMP, etc.)
  • TCP/IP Networking
  • Microsoft failover clustering
  • Server Optimization and Hardening
  • System backup and restore management
  • VMware + HyperV
  • Working knowledge of storage technology
  • Windows Debug, Crash dump analysis
  • Windows OS Patching, Driver and firmware updates
  • Ability to lift 50lbs, datacenter racking\stacking, cabling
  • Other duties as defined by management

Required Certifications:

Desired Certifications:
  • VCP
  • ITILv3

Soft Skills:
  • Client Email Etiquette
  • Attention to detail
  • Effectively lead technical discussions
  • Develop and present required briefing materials to ensure the customer's needs are met.
  • Experience in a rapid paced, time-sensitive, high-quality environment
  • Must have excellent team and collaboration skills
  • Ability to work with minimal supervision