Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.
Dematic has an immediate need for a Controls Systems Engineer in our Resident Maintenance group at our Fairburn, GA facility. The successful candidate will have a minimum of 5 years’ experience working with the application of material handling solutions. This includes controls design and machine control with an understanding of warehouse control software and operational considerations. This role would be responsible for troubleshooting and implementing changes to a highly automated material handling system.
Essential Role and Responsibilities
Troubleshoot complex system issues and implement Recommends ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
Performs complex technical interchange and knowledge transfer for both processes and application of products to system design
Coordinates all controls and engineering input necessary to troubleshoot and maintain a high level of system uptime.
Maintains a complete set of project engineering records on all assignments
Understands and follows company, department and project procedures, work instructions and practices
Travel as required
Manage lifecycle of client issues by creating, responding, troubleshooting, communicating, and resolving product related Incidents and Problems
Install, configure, optimize and maintain OS, software and databases
Provide on-call, and on-site support when required, to resolve issues or assist with system migrations, upgrades, deployments or after hours support.
Create and maintain scripts used for troubleshooting, repair and maintenance actions
Designs and contributes to SOPs, tools and knowledge base articles.
Troubleshoot java code, identify bugs, and prepare patches and hot fixes.
Maintain frequent communication with customer to ensure resolution and proper follow-up, leading to strong customer satisfaction
Strong problem/resolution solving skills
An analytical mindset
Flexible to adapt to same-day and next-day changes to project support
A commitment to engineering excellence
Effectively communicate and partner with teammates and colleagues
Efficient time management and organization skills
Capable of project management and handling multiple priorities
Technical Knowledge and Skills
Broad knowledge of controls and software automation
Very good understanding of fundamental concepts, practices, and procedures of automated systems
Basic understanding of organization's business practices and issues
Good understanding of the application of electrical controls
Very good understanding of Microsoft Office applications
Experienced with programming a variety of PLC’s
Unix/Linux system administration and scripting (preferred)
MS Windows Server (2003, 2008 or 2012) administration (preferred)
Tomcat Web Servers (preferred)
Knowledge of warehouse operations a plus
Bachelor's degree in Mechanical, Industrial, Electrical Engineering, or equivalent experience
5+ years’ experience working with the application of material handling solutions
Willingness to travel 10 - 20%
1-4 years Java development experience (or education)
Proven experience meeting deadlines
Demonstration of previous independent project work
1-4 years of SQL database experience (or education