CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, cement, asphalt, readymixed concrete and paving and construction services in North America. Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian provinces.
The role of the Director, Program Management Office (PMO) is to design and direct the planning, execution, and delivery of the entire portfolio of IT programs, projects, and enhancements in support of business objectives and in accordance with strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The ideal candidate is a proven leader who can balance team administration tasks with portfolio/program/project execution to deliver predictable value to the business. He/she must be highly skilled in managing communications with/between sponsors, stakeholders, and technical teams throughout the entire life cycle of multi-year, multi-phase enterprise software programs/projects, some of which may be global in scope.
Key Responsibilities (Essential Duties and Functions)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Oversee the planning, scheduling, and tracking of program/project timelines, resources, milestones and deliverables using portfolio/program/project management tools and best practices.
Supervise the development and on-going management of full-scale project plans and associated communications documents for all portfolio programs, projects, and enhancements.
Set, communicate and continually manage portfolio expectations with all internal and external stakeholders in a timely, clear and concise manner.
Design, develop and implement continuous improvement initiatives to incorporate lessons learned from successful programs/projects/enhancements.
Proactively manage changes in scope, schedule, resources, and budget for all portfolio projects and enhancements.
Establish and manage resource capacity planning process in collaboration with IT functional leaders.
Identify any issues/risks to portfolio/program/project success and develop mitigation plans to manage them throughout the development lifecycle.
Direct the day to day activities of all project team members and contractors, influencing them to take positive action and accountability for their assigned work.
Assist in the day to day management and administration of the IT Governance department.
Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assigned work.
Create, update, refine, and implement PMO processes and procedures to ensure consistent implementation of program/project management.
Ensure the training, implementation and use of the PMO project management tool to ensure the consistent and correct information is being provided to the business and IT Leadership.
Coordinate with IT Product Management to ensure that all program/project deliverables align with and support the strategic business goals of the applicable products.
Build, develop, and grow business relationships vital to the success of the PMO and the IT Governance function.
Other duties as assigned.
Minimum of 10 years of IT portfolio/program/project management experience
Minimum of 5 years of project management experience
Bachelor’s Degree in Management Information Systems, Computer Science or equivalent technical Degree; Master’s Degree preferred.
Experience working in complex, distributed business preferred
ITIL certification preferred
Project Management Professional (PMP) preferred
Six Sigma, Lean or other TQM certification a plus
PC skills and hands-on experience building tools and presentations with Microsoft Word, Excel, PowerPoint, Project, and Access
May require up to 25% travel in North America
Ability to consistently drive self and others to achieve results despite obstacles and setbacks.
Strong familiarity with portfolio/program/project management software, such as Clarizen, Microsoft Project, etc.
Must possess strong oral / written communication and listening skills.
Ability to achieve results with a hands-on, collaborative approach; works well in a team.
Proficient in encouraging diverse thinking to promote and nurture innovation.
Experience in leading transition from waterfall to agile processes including training, communications, and change management with internal partners and IT team members.
Excellent problem solving, interpersonal, communication, and project management skills a must.
Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner.
Must be extremely detail-oriented concerning documentation and communication.
Strong understanding of different software development life cycles (waterfall, agile), program/project management processes, and automated tools.
Must have experience in managing and working with distributed team members.
Flexible in conforming to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Must be able to learn, understand, and apply new technologies.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Able to communicate with others by telephone and in person.
Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
May require sitting for extended periods.
Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually quiet.
The position may require work outside of normal business hours.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
A culture that values opportunity for growth, development and internal promotion
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
About CRH Americas
CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!
EOE/Vet/Disability--If you want to know more, please click on this link.
CRH Americas is an Affirmative Action and Equal Opportunity Employer.