We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.
Ferguson is currently seeking the right individual to fill an immediate need for a Credit Assistant. If you are a professional, career-minded individual with an interest in Credit and Finance and who is committed to great customer service, this is the position for you!
As a Credit Assistant, you will:
Work on simple, non-sensitive credit accounts, following guidelines established for the organization.
Specific responsibilities include receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status.
Helps customers with questions/problems on their account.
Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor.
Approves order ticket releases for credit accounts on restriction.
Sends out lien notices/certified letters.
May provide sign-off on commercial and residential lien waivers.
May update and summarize receivables.
Notifies/resolves uncollected COD's and processes/resolves NSF checks.
Researches/resolves credit card chargebacks.
May approve tax exempt forms and issue tax credits.
Processes payments for open customer accounts.
May be responsible for collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivable in accordance with company practices.
May authorize credit applications within established company guidelines and up to a pre-specified dollar amount.
Participates in associate meetings and communicates any concerns to management
No prior experience is required. Applies basic job knowledge of systems and procedures that are relevant to own job.
TECHNICAL AND PROFESSIONAL SKILLS:
Associate is expected to operate at the functional level across the following areas of technical knowledge and skill:
Ability to organize and prioritize work.
Ability to effectively communicate in writing.
Ability to effectively communicate verbally.
Ability to efficiently operate computers, tablets and mobile devices.
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
Ability to adjust work schedule in accordance with job objectives.
Must have strong and accurate data entry skills.
Ability to perform basic math functions.
Ability to learn and effectively utilize FEI's inventory and logistics system (Trilogie).
Ability to learn and effectively utilize FEI's customer relationship management system.
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection and retirement savings. Ferguson offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.