Sr. Field Service Specialist Join a team recognized for leadership, innovation and diversity
The candidate will support the product line Inncom energy management and integrated room automation systems installed in major hotels throughout the United States. Familiarity with these or other energy control systems would benefit the candidate. Product training is available.
Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Be the face of Honeywell to the customer and interact directly with end-users Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies Become a technical expert for complex Honeywell solutions/product offerings 50 Inspect for Quality 25 Install or Repair Work Orders 25 Provide Customer Support YOU MUST HAVE
High School Diploma, or equivalent.
At least 2 years of experience in the field.
Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
Location: 6060 Rockside Woods Blvd, Suite 400, Independence, OH 44131 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.