Sr. Field Service Specialist at Honeywell

Posted in Other 5 days ago.

Location: Independence, Ohio

Job Description:
Sr. Field Service Specialist
Join a team recognized for leadership, innovation and diversity

The candidate will support the product line Inncom energy management and integrated room automation systems installed in major hotels throughout the United States. Familiarity with these or other energy control systems would benefit the candidate. Product training is available.

Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Be the face of Honeywell to the customer and interact directly with end-users
Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies
Become a technical expert for complex Honeywell solutions/product offerings
50 Inspect for Quality 25 Install or Repair Work Orders 25 Provide Customer Support
  • High School Diploma, or equivalent.
  • At least 2 years of experience in the field.

  • Previous industry experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor degree or technical/professional certificate
How Honeywell is Connecting the World INCLUDES
  • Continued Professional Development
  • 1st Shift
  • Job ID: HRD58722
  • Category: Customer/Product Support
  • Location: 6060 Rockside Woods Blvd, Suite 400, Independence, OH 44131 USA
  • Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.