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UPS Capital Summer Claims Intern at UPS

Posted in Transportation 30+ days ago.

Location: Fort Worth, Texas

Job Description:

UPS Capital is looking for talented, driven, independent interns to join our team. Our company is currently revamping claim processing methods to provide faster, more accurate resolution through digital enhancements. To support these enhancements, we are seeking interns who are interested in implementing new technology and tools as well as training people on how to improve customer experience. If this sounds like your ideal opportunity, we want to hear from you!

Responsibilities and Duties

  • Develops training programs for claims adjusters
  • Creates reporting to track internal audits
  • Reviews customer feedback and proposes operational improvements
  • Supports the implementation of new technology

Knowledge and Skills

  • Rising college junior or senior, or recent graduate within last 24 months 
  • Passionate about the customer journey and improving customer experience
  • Effective time management with the ability to direct simultaneous/multiple projects
  • Detail-oriented, self-motivated, creative and enthusiastic
  • Ability to document and maintain accurate records
  • Strong Microsoft PowerPoint and Excel skills
  • Ability to handle highly confidential information
  • Ability to deliver results and meet deadlines
  • Excellent oral, written, and interactive communication skills