Posted in Management 30+ days ago.
This job brought to you by eQuest
Location: Phoenixville, Pennsylvania
Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home or long-term care setting.
Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
Comply with all applicable company policies and procedures.
Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with industry standards.
Educate customers in proper use and care of respiratory and HME equipment in a home setting.
Complete written patient visit reports following setup and follow-up visits as required.
Assist with customer equipment problems under emergency conditions.
Process all orders in a timely, accurate manner.
Promote services and products to referral sources in the community as appropriate.
Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products and services.
Assist with implementation of quality improvement program to meet company policies.
Maintain home oxygen systems through regularly scheduled visits to customers.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
Participate in educational programs as required.
Perform other related duties as assigned.
Language: (Basic/Intermediate) Ability to read and comprehend simple instructions, short correspondence and memos. Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the company
Math: (Minimum) Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
Reasoning: (Intermediate) Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Computer Skills: Ability to learn basic use of inventory software
High School Diploma or equivalent
Prior Durable Medical Equipment field experience preferred
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to the following conditions: wet or humid conditions (non-weather), work near moving mechanical parts, work in high places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and risk of electrical shock.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit, talk, hear and use hands. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, and lift/move (up to 85 lbs). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.