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Campaign Operations Analyst at Frontdoor Inc.

Posted in Other 30+ days ago.

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Location: Memphis, Tennessee





Job Description:
Company Overview

Frontdoor is a company that's obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard. Frontdoor serves more than two million customers across the U.S. through a network of 15,000 pre-qualified contractor firms that employ over 45,000 technicians. The company's customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.


Position Overview

Develops, implements, and maintains solutions and systems to ensure proper execution and deployment of marketing campaigns .

Job Responsibilities

  • Implements and executes marketing campaigns in campaign management system.
  • Executes A/B tests (split testing) across a variety of channels to compare two versions or webpages or app to determine which performs better.
  • Administers campaign data and resolves issues in campaign management system.
  • Ensures accuracy of campaigns and program execution.
  • Measures and reports on campaign results.
  • Performs ad hoc research projects and root cause investigations.
  • Coordinates and compiles segmentation research on customers.


Job Requirements

  • Bachelor's degree in a related field and 3-5 years marketing experience
  • Experience in the development of strategic, logical, and creative solutions to challenging problems
  • Excellent verbal and written communication skills
  • Strong computer skills on Microsoft Office, Excel Power User
  • Highly accountable individual
  • Excellent collaboration, organizational, and project management skills
  • High level of comfort with quantitative methods and working with large and complex data sets.