Responsible for effective delivery of training programs across the organization for PBMs. Keeps abreast of various training delivery techniques, business processes, products and systems. Assists in the designing, managing, implementing and evaluating of training programs to prepare high quality and highly competent staff for meaningful contributions in the workplace. This position will work with training programs such as new employee orientation, motivational interviewing/self-management support, and any new training initiatives. This position will also work with clinical education department to ensure successful execution of training programs in coordination with new employees.
Develops and conducts training and education programs for employees, providers, administrative departments, physician partners, and vendors as assigned.
Participates in a team that designs, manages, and implements staff development, and competency programs incorporating appropriate adult learning principles.
Leverages creativity and utilizes a wide variety of methods to present education and training programs.
Provides strong coaching and mentoring to learners for specific behavior and skill development utilizing effective feedback and motivational support techniques.
Follows plan for professional development and actively seeks out opportunities to increase expertise in health care education and adult training programs.
Complies with approved corporate policies and procedures.
Provides excellent customer service.
Participates on committees, task forces, and/or work groups.
Strong collaboration skills and alignment with clinical educational department.
Performs all other related duties as assigned.
Bachelor's degree OR 7+ years experience as a trainer
4+ years experience in a healthcare field or health plan setting
Experience providing direct training in a variety of settings, such as live classes, 1 to 1 training and via videoconferencing
Intermediate proficiency with Microsoft Word, Excel, Outlook and PowerPoint
Ability to travel 50-75%
Knowledge of insurance and managed care principles
Experience with fee for service and risk adjustment
Previous WellMed PBM experience
Experience with Tableau
Strong interpersonal and presentation skills.
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.
OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment