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Global Support Agent at FedEx Services

Posted in Other 30+ days ago.

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Type: Full Time
Location: Lakeland, Florida





Job Description:

COMPANY: FedEx Services
JOB TITLE: Global Support Agent
JOB REQUISITION NUMBER: RC147359
CATEGORY: General
LOCATIONS:
Lakeland, Florida 33801
United States

To assist in resolving complex customer account issues, concerns and/or procedures. To ensure timely and accurate invoicing, recording and settlement of airfreight charges. To develop procedures and coordinate work shift scheduling operations analysis. To balance and maintain bank deposits and check request records. To design, develop, schedule, instruct and otherwise coordinate departmental training programs.

MINIMUM QUALIFICATIONS:
High school diploma/GED. Five (5) years clerical accounting/bookkeeping or related general business experience which includes two (2) years experience in adjusting air freight invoices or customer contact experience with some scheduling, responsibility. Strong personal computer, strong analytical, organizational and communication skills. Some travel may be required.

DOMICILE / RELOCATION INFORMATION:
This position will be domiciled in Lakeland, FL.
Relocation assistance is not available for this position.

APPLICATION CRITERIA / DEADLINE:
Upload Current Copy of Resume in Microsoft Word or PDF form and answer job screening questionnaire by close of business April 21, 2019.

PAYCODE:
J5

Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.

Here are some of the recognitions FedEx has received from the past couple of years:

* FORTUNE World s Most Admired Companies 2016

* Corporate Responsibility Magazine 100 Best Corporate Citizens 2016

* InformationWeek Elite 100 2016

* Women s Business Enterprise National Council America s Top Corporations for Women s Business Enterprises - 2016

* Reputation Institute World s Most Reputable Companies 2015

* Black Enterprise 40 Best Companies For Diversity 2015

When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click Apply and tell us more about yourself.

EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.