University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®
Characteristic Duties of our Support Services Specialist include but are not limited to : BASIC FUNCTION :
Provide coordination of Burn Unit activities including pre and post hospital care and counseling, preparation for complex changes in daily life due to injury, and grief support and facilitation.
Participate in interdisciplinary activities.
Comply with departmental standards regarding attendance, documentation, continuous quality improvement, and statistics, departmental policies and procedures, and the Code of Ethics.
Keep current with care knowledge-base and to pursue further enhancements of job-related knowledge.
Develops working relationship with patient and/or family (e.g., engagement, collaboration, advocacy, problem solving, etc.)
Demonstrates initiative and provides leadership in developing services that respond to patient care demands.
Provides information, consultation and professional support to interdisciplinary team members.
Documents according to departmental policies and procedures.
Complies with required standards for medical/legal reporting situations.
Provides liaison and referral services to hospital resources and community agencies.
Participates in Burn Unit specific programming (e.g. SOAR program, Burn Camp).
Facilitates groups for patients and/or significant others as appropriate.
Performs other projects and tasks as assigned.
Participates in and utilizes supervision to assess skill level, identify areas for professional growth and establish mutually agreed-upon goals.
Incorporates the role of patient care provider, advocate (patient, family, and health care professional), consultant, educator, researcher and quality manager.
Follows and applies policies and meet documentation requirements. Participates in Quality Improvement (QI) initiatives. Reports variances and work to address them. Recommends policies and/or procedures enhancements that address new and improved care processes specific to pressure injury prevention, MARSI and MASD.
Participates in the development and implementation of division/unit quality assessment and improvement program using appropriate risk and quality management data.
Participates in research activities related to the Burn Unit.
Participates in evidence-based projects within the Burn Unit and collaborate with the appropriate CPL or NPL staff member to implement practice changes.
Please attach a resume and cover letter as part of the application process. Job openings are posted for a minimum of14calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Nursing Recruitment at 319-356-2285. Successful candidates will be subject to a criminal background check. References :
Five professional references will be requested and required at a later step in the recruitment process
Required Qualifications :
Bachelor's Degree in health related field or an equivalent combination of education and experience
6 months -1 year experience in a healthcare setting
Ability to apply critical thinking and problem-solving skills.
Excellent written and verbal communication skills
Flexibility to collaborate as part of many dynamic care teams
Desired Qualifications :
Counseling and/or end of life experience
Ability to effect change and resolve recalcitrant problems is highly desirable.
Certification or eligibility to become certified as a Survivors Offering Assistance in Recovery (SOAR) coordinator