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Vista Gardens at Guest Services

Posted in Other 30+ days ago.

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Location: Vista, California





Job Description:
JOB SUMMARY

The Waitperson is responsible for taking food and drink orders from and serving all guests in assigned section of the dining room in a fast, courteous and efficient manner. The server must provide excellent service to guests, ensuring level of service meets the Company’s standards.

ESSENTIAL FUNCTIONS
  • Greet guests in a polite, positive manner; takes beverage orders.
  • Answer questions about the menu and takes food orders. Explains how various menu items are prepared, describing ingredients, and cooking methods. Suggests any menu item.
  • Submit food order into kitchen.
  • Serve guests their desired entrees in a friendly, efficient manner.
  • Maintain pleasant dining experience. Check on guests periodically throughout their meals and attends to their needs.
  • Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
  • Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Maintain awareness of safety issues, and report them immediately to your manager
  • Performs other tasks as assigned by the Culinary Director or Lead Server.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  • Be at least 18 years of age.
  • Six (6) months experience in food service preferred.
  • Must meet qualifications as required by the Department of Social Services for a RCFE Community.
  • Partial High School education; High School Diploma/G.E.D. equivalent preferred.
  • Strong sanitation habits.
  • Mathematics skills.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  • Ability to recognize when a problem has occurred and communicate it to management.
  • Working knowledge of Microsoft Word, Internet search engines, etc.
PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire work day.
  • Climbing steps regularly.
  • Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
  • Physical presence at the job site is essential to perform job duties.
  • The job requires travel of approximately 0%-10%
EQUIPMENT USED
  • Touch-screen computer. POS System and credit card machine.
  • Restaurant equipment, including trays, cleaning supplies/solutions, washcloths, drink machines, etc.