Under the direction of the Director of Resident Services and Activities Director, the Garden Level Program Coordinator is responsible for coordinating the Activities, Care and ADLâ€™s for the residents in the Garden Level. Assist the Staff Development Manager by overseeing the Caregivers and Med Techs in the Garden Level and, as well as special projects assigned.
DUTIES AND RESPONSIBILITIES
Ensure that all residents in the Garden Level are dressed, groomed, bathed, toileted (every two (2) hours) as per Vista Gardens Policy.
Assist the Caregivers with the residentâ€™s ADLâ€™s
Responsible for directing the Activities in the Garden Level, including but not limited to taking the residents out to the garden for a walk, outdoor/patio activities, and sensory activities.
May assist with passing medications in the Garden Level two (2) days per week, on as needed basis.
Assist the Memory Care Director and the Staff Development Manager with employee meetings, training, coaching sessions, and disciplinary meetings.
Assist the Staffing Developer Manager with the supervision of the Caregivers and Med Techs.
Responsible for going on the outings or sending a staff member with the Garden Level residents.
Ensure caregivers are professional and friendly with residents, families, visitor, and staff including smiling, using manners and being polite at all times. Examples: â€Hi, my name is ______ how may I help you?â€ & â€It is my pleasure to help you.â€
Report any change in condition to the Assist the Memory Care Director and the Staff Development Manager.
Ensure that all caregivers take lunches and breaks as scheduled, and in a manner that does not incur meal penalties.
Assist the Staff Development Manager with the showers schedule and daily report of showers per each shift by the caregivers, such as the incontinent residents are showered every day and continent residents are showered three (3) times weekly and as needed.
Assist the Staff Developer Manager with stocking the supply room and placing orders as needed while keeping the Memory Care Director informed.
Reports any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Personnel Policies.
Intervenes in situations involving unsafe or inadequate care and reports immediately to the Memory Care Director or Resident Care LVN.
Promptly answers emergency call system, telephone and paging systems.
Participates in voluntary and mandatory on-going education and in-service training.
Possesses sufficient computer familiarity to be able to print shift task sheet, enter resident notes by typing on the keyboard, and respond to and send an internal email.
Conduct daily walk-throughs to ensure a safe, clean and comfortable, preventing on-the-job accidents and injuries, using safe practices when oxygen is in use; identifying and following the community's disaster plans; following the community's fire procedure, including the operation of fire extinguishers and ways to prevent fires; planning for the safe use and maintenance of equipment and practicing good infection control procedures.
Communicates with housekeeping and maintenance regarding cleanliness and maintenance needed in the Garden Level.
Communicates with the Culinary Director to ensure all meals are served warm and appropriate for each resident.
Performs other tasks as assigned.
SKILL AND KNOWLEDGE REQUIREMENTS
Be at least 18 years of age with a valid High School diploma or GED equivalent.
Two (2) or more years of experience working in the field of dementia care is preferred. Two (2) or more years of experience working in the field of assisted living is preferred. One (1) or more years of experience working in the Activities Department. One (1) year of experience as a Team Leader.
Must meet qualifications as required by the Department of Social Services for a RCFE Community.
Must be able to pass a reading/writing test and understand and communicate effectively in English. Possess clear verbal and written communication skills. Performs multi-tasks under pressure, identifies and resolves problems in a timely manner; listens to others and solves conflicts; speaks clearly and persuasively; demonstrates accuracy and thoroughness, and meets integrity standards of the Company.
Working knowledge of Microsoft Office, Word, Excel, and Internet search engines, etc.
Requires thorough working knowledge and understanding of practices, procedures, and policies pertaining to Residential Care Facilities for the Elderly, including but not limited to hospice placement and state regulatory requirements. Ability to adhere to Company standards.
Must possess effective communication and interpersonal skills; strong organizational skills with an ability to plan, prioritize, and execute tasks in an efficient manner without sacrificing quality and accuracy; ability to interface effectively with co-workers, medical providers, customers and families, and the general public; and a demonstrate a pleasant and professional demeanor.
This position is expected to exercise initiative performing the assigned tasks and delegated responsibilities.
Able to solve problems by exercising sound decision-making and accurate judgment based upon knowledge of sound memory care and Residential Care Facilities for the Elderly practices, management policies, and procedures
write memos, correspondence, and other business documents.
Present information and respond to questions from managers, residents, potential residents, families, co-workers, medical providers, and the public.
Ability to apply common sense understanding and carry out oral or written instructions.
Ability to define problems, collect information and other data, establish facts, and draw valid conclusions.
Ability to solve practical problems and deal with a variety of concrete as well as abstract variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL, MENTAL AND EMOTIONAL REQUIREMENTS
While performing the duties of this job, the employee is required to work in an environment consistent with Residential Care Facilities for the Elderly, and the noise level is usually quiet to moderate.
Must be able to see, hear, and use hands, fingers, and arms when performing the majority of assigned tasks and job duties.
Frequently required to stand, walk, sit, and stoop, squat, kneel, crouch, climb, grip, reach, push and pull.
The employee must regularly lift and/or move more than 50 pounds.
Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
The job requires travel of approximately 0%-10%
Requires the employee to have fine motor skills and dexterity in using the telephone, handheld ratio, copier, fax machine, medical equipment, computer keyboard, mouse, and any other standard office equipment.