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Senior Analyst, Social Media - Washington, DC/New York, NY at FINRA

Posted in Media - Journalism - Newspaper 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Washington, Washington DC

Job Description:

We Work to Protect Investors. Join our Team.

The Financial Industry
Regulatory Authority (FINRA) is seeking a well-qualified individual for our Senior Analyst opening in Washington, DC/New York, NY. To be considered for
this position, please submit your resume through our career site at
– no phone calls, please.

Job Summary:

general supervision, the senior analyst will manage the FINRA corporate and
FINRA Foundation social media communities. This person will be responsible for
day-to-day social media activities such as content generation, publishing,
monitoring, listening, tracking and reporting. S/he will work with internal
business groups to create content and help promote various programs and
activities around the organization. Additionally, the person will manage the
community to increase engagement, amplify FINRA’s message and maintain
community guidelines.

Essential Job Functions:

  • Content Strategy and Creation (40%): Work with the internal
    teams to understand, shape and implement a cross-collaborative social media
    content strategy across various platforms and social communities (including
    Facebook, Twitter and LinkedIn). Also, work with subject-matter experts and the
    design team to develop engaging content that authentically communicates the
    desired messages on FINRA’s social channels and ensure the content is optimized
    for social media use.

  • Community Management (30%): Manage FINRA’s presence in
    social media communities. Interact regularly with social communities,
    addressing community members’ questions and complaints as necessary, and work
    to reinforce guidelines for engaging within our social platforms.

  • News Coverage Monitoring and Analysis (15%): Independently
    conduct daily analysis and monitoring of news articles covering FINRA activity.
    Exercise judgement to determine which news articles to publish. Provide
    recommendations to amplify news coverage through social channels. Compile,
    edit, and publish news updates within a specific timeframe to provide FINRA
    staff, senior management and Board with key media coverage of FINRA.

  • Analytics and Reporting (15%): Collect, analyze, and respond
    to data to refine our social media strategy. Develop top-line reports on the
    social media performance monthly and make recommendations to Manager and Senior
    Director of Digital Strategy.

Education/Experience Requirements:

  • Bachelor's degree in communications, marketing, public
    relations or related field preferred.

  • Minimum of three years of experience in public
    relations/communications, marketing or related field required; experience
    managing social communities required.

  • Solid understanding of social media platform capabilities,
    as well as general social media community management best practices.

  • Excellent written and verbal communication skills.

  • Strong project management skills with the ability to balance
    multiple tasks, manage a complex workload and organize time efficiently.

  • Good decision-making skills and solid judgement with an
    acute attention to detail. 

  • Passion, energy and enthusiasm for social media.

  • Detailed knowledge and expertise around all social
    platforms; digitally savvy

  • Well-developed interpersonal skills and the desire and
    ability to work with diverse groups of people.

Working Conditions:

  • Early morning work required; able to work extended days and
    hours as dictated by project needs.

  • Some travel may be required.

The information provided above has been designed to
indicate the general nature and level of work of the position. It is not a
comprehensive inventory of all duties, responsibilities and qualifications

Please note: If the
“Apply Now” button on a job board posting does not take you directly to the
FINRA Careers site, enter
into your browser to reach our site directly.

FINRA strives to make
our career site accessible to all users. If you need a disability-related
accommodation for completing the application process, please contact FINRA’s
accommodation help line at 240.386.4865. Please note that this number is
exclusively for inquiries regarding application accommodations.

In addition to a
competitive salary, comprehensive health and welfare benefits, and incentive
compensation, FINRA offers immediate participation and vesting in a 401(k) plan
with company match. You will also be eligible for participation in an
additional FINRA-funded retirement contribution, our tuition reimbursement
program and many other benefits. If you would like to contribute to our
important mission and work collegially in a professional organization that
values intelligence, integrity and initiative, consider a career with FINRA.

Important Information

FINRA’s Code of Conduct
imposes restrictions on employees’ investments and requires financial
disclosures that are uniquely related to our role as a securities regulator.
FINRA employees are required to disclose to FINRA all brokerage accounts that
they maintain, and those in which they control trading or have a financial
interest (including any trust account of which they are a trustee or
beneficiary and all accounts of a spouse, domestic partner or minor child who
lives with the employee) and to authorize their broker-dealers to provide FINRA
with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account
, and new employees must comply with those
investment restrictions—including disposing of any security issued by a company
on FINRA’s Prohibited Company List or obtaining a written waiver from their
Executive Vice President—by the date they begin employment with FINRA.
Employees may only maintain securities accounts that must be disclosed to FINRA
at one or more securities firms that provide an electronic feed (e-feed) of
data to FINRA, and must move securities accounts from other securities firms to
a firm that provides an e-feed within three months of beginning employment.

As standard practice,
employees must also execute FINRA’s Employee Confidentiality and Invention
Assignment Agreement without qualification or modification and comply with the
company’s policy on nepotism.


FINRA is an
independent, non-governmental regulator for all securities firms doing business
with the public in the United States. FINRA works to protect investors and
maintain market integrity in a public-private partnership with the Securities
and Exchange Commission (SEC), while also benefiting from the SEC’s oversight.
In its role as investor guardian, FINRA is informed, but not influenced, by the
industry that it regulates. FINRA’s independent regulation plays a critical
role in America’s financial system–all at no cost to taxpayers.

FINRA touches virtually
every aspect of the securities business—from registering and educating industry
participants to examining securities firms; writing rules; enforcing those
rules and the federal securities laws; informing and educating the investing
public; providing trade reporting and other industry utilities; and
administering the largest dispute resolution forum for investors and registered
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potential abuses. Using a variety of data gathering techniques, we work to
detect insider trading and any strategies firms or individuals use to gain an
unfair advantage.

In today's fast-paced
and complex global economy, FINRA is a trusted advocate for investors,
dedicated to keeping the markets fair and proactively addressing emerging
regulatory issues before they harm investors or the markets. FINRA operates
from Washington, DC, and New York, NY, with other offices around the country.

Find out more about us
and how we work—and view our current openings—at

Search Firm Representatives

Please be advised that FINRA
is not seeking assistance or accepting unsolicited resumes from search firms
for this employment opportunity. Regardless of past practice, a valid written
agreement and task order must be in place before any resumes are submitted to
FINRA. All resumes submitted by search firms to any employee at FINRA without a
valid written agreement and task order in place will be deemed the sole
property of FINRA and no fee will be paid in the event that person is hired by

FINRA is an Equal
Opportunity and Affirmative Action Employer

All qualified
applicants will receive consideration for employment without regard to age,
citizenship status, color, disability, marital status, national origin, race,
religion, sex, sexual orientation, gender identity, veteran status or any other
classification protected by federal state or local laws as appropriate, or upon
the protected status of the person’s relatives, friends or associates.

FINRA abides by the
requirements of 41 CFR 60-741.5(a).
This regulation prohibits discrimination against qualified individuals on the
basis of disability, and requires affirmative action by covered prime
contractors and subcontractors to employ and advance in employment qualified
individuals with disabilities.

FINRA abides by the
requirements of 41 CFR 60-300.5(a).
This regulation prohibits discrimination against qualified protected veterans,
and requires affirmative action by covered prime contractors and subcontractors
to employ and advance in employment qualified protected veterans.

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