Posted in General Business 30+ days ago.
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Location: Poway, California
Posting Date 17 hours ago (5/1/2019 1:21 AM)
Requisition ID 2019-6305 Job Location(s) Poway CA United States Travel None Shift Type First Position Type Full Time Company K-Tube Corporation Category Production/MFG/Operations
The customer service representative is the liaison between the customer and the company. The primary function of this position is to properly process sales orders and requests for quotes. In addition, the representative responds to customer inquiries, concerns, and complaints. As liaison, this position requires a clear understanding of the various departmental roles so that the correct and timely response can be provided to the customer. In addition, the customer service representative is responsible to provide pertinent information and support to K-Tube's Direct Sales Representatives. Customer satisfaction, retention, and loyalty represent the primary objective of this position.
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