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Supervisor of Noticing Services at Epiq Class Action & Claims Solutions

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Beaverton, Oregon





Job Description:


It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Supervisor of Noticing Services oversees a team responsible for the delivery of quality mailings and notice related work which meets the standards set to meet our client’s expectations.  This position is under the direct supervision of the Manager of Noticing Services.  The candidate must possess a drive toward excellence, the ability to recognize and address risk factors, great communication and follow-up skills and the energy to work in a fast changing environment.

Duties include but are not limited to the following:


  • Assign/delegate tasks to team members. Supervise work load and ensure that standard procedures are followed.

  • Work closely with cross functional teams to ensure that all resources/timing needs are secured, risks assessed so that all mailing requirements are accomplished to the client's satisfaction.

  • Develop and maintain relationships with outside Print Vendors

  • Ensure a smooth flow of communication between applicable departments and the team.

  • Supervise proof reading assignments and ensure high level of quality control

  • Research issues and exceptions as needed.  Resolve problems quickly and efficiently.

  • Review and update team processes and procedures as needed.

  • Record, on a daily basis, time worked on all matters using SAP or any other time recording program selected by the company. Review and approve time entries of team members.

  • Other duties as assigned

The position requires a minimum of 2-3 years of prior Supervisory or Lead level work, Mailings & Noticing experience preferred.  USPS requirements and regulation experience preferred. The successful candidate must be able to demonstrate past experience using troubleshooting and risk analysis skills.  Excellent verbal and written communication skills with a professional demeanor.  Critical thinking skills, attention to detail and the ability to efficiently gather and process information in a fast paced environment are also required. 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Epiq and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.