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Dir Creative Services at Harland Clarke

Posted in Media - Journalism - Newspaper 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Atlanta, Georgia

Job Description:

Harland Clarke is a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters.  The company offers payment tools such as checks and cards; lifecycle marketing solutions; and promotional products for businesses.  The company deploys these customer engagement solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience.  Harland Clarke serves more than 43 million consumers and 6 million small and medium sized businesses per year, through deep relationships with 11,000+ clients and distribution partners.  Harland Clarke is a wholly owned subsidiary of Harland Clarke Holdings. Harland Clarke has been recognized as a 2018 top workplace in San Antonio, TX. For more information, visit or follow Harland Clarke on LinkedIn and on Twitter @HarlandClarke.


·  Take charge of your future with our generous 401K savings plan with company match, which is vested from day one.

·  Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.

·  Explore new education opportunities with our tuition reimbursement plans.

·  We offer work-life flexibility, meeting personal obligations along with professional success.


We’re looking for a dynamic Creative Services director to join our Marketing Operations team. We are a creative, innovative, energetic and highly collaborative team, driven by our shared desire to help our clients succeed through industry-leading customer engagement solutions.

Reporting to the Vice President of Marketing Operations, the successful candidate will be responsible for the execution of all aspects of content and design services to our internal clients. S/he will closely collaborate with the corporate marketing team and other internal clients to ensure that our team provides excellent service and execution in support of our marketing efforts.

In addition, the successful candidate will work with:

             Executive team, to support their graphic and presentation needs
Product management, to help develop prototype solutions as needed
Sales, to provide spec designs for certain products as needed
Agencies and freelancers, to provide additional bandwidth in times of high volume work

The successful candidate will be detail oriented and a problem solver, have a strong customer service attitude, and will be a true team player with leadership skills and a can-do attitude.




  • Ensure that our projects meet our company’s brand messaging and design standards. 10%

  • Assign projects and manage workload of writing and design staff. 30%

  • Monitor writing and design team projects to ensure deadlines are being met. 35%

  • Lead and mentor creative team members. 10%

  • Handle writing or design projects personally as needed. 5%

  • Approve invoices for creative projects. 5%

  • Develop and provide reporting regarding creative projects. 5%


  • Bachelor’s degree in Marketing, Business Management or related fields required.

  • 5-7 years creative services experience required.

  • 5-7 years management experience required.

  • Strong knowledge of the Adobe Creative Suite.

  • Strong organizational skills.

  • Excellent communication skills.



  • Passion for excellence, precise execution and innovation.

  • 5-7 years of demonstrated experience in marketing or creative services.

  • Experience working in fast paced creative environment.

  • Demonstrated ability to execute projects across teams.

  • Proven self-starter with demonstrated ability to take ownership and manage the creative process.

  • Excellent organizational and project management skills.

  • Outstanding and demonstrated communication skills.

  • Demonstrated ability to motivate and lead creative team members

  • Strong analytical thinking and problem-solving skills.

  • Proven ability to successfully handle multiple projects, shift gears quickly, organize and prioritize and meet deadlines in fast-paced environment.

  • Proven ability to manage effectively in ambiguous situations.

  • Ability to contribute to social content.

  • Demonstrated ability to communicate through MS Office Suite.

  • Experience using Google Analytics.

  • Experience using workflow / project management tools (experience with Asana and In Motion a plus).


Harland Clarke is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Recruiting Coordinator, Johnny Knifer at  .

EEO is the law. To review your rights under Equal Employment Opportunity please visit: