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Product Flow Specialist at Best Buy

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Part-Time
Location: Triadelphia, West Virginia





Job Description:

The Product Flow Specialists receive and ship product to/from store, stock product and assist customers with product carry-outs and dotcom picks. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in monitoring & accurately recording inventory and supporting store shrink or asset protection plans.

Key Responsibilities



  1. Receiving, Shipping and Down stocking

    • Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP).


    • Prepares and documents physical product shipments from the store to specific destinations below as outlined in SOP;

      • Customer's Home (Ship from Store (SFS) and Home Delivery)

      • Regional Distribution Center (RDC)

      • District Distribution Center (DDC)

      • Product Return Center (PRC)

      • Recycler



    • Operates equipment according to company safety standards to assist in moving product.

    • Completes daily replenishment (down stocking and farming) to ensure product is fully stocked on the sales floor.

    • Executes process outlined in SOP when product variances are identified.

    • Ensures products are properly secured to reduce store shrink.

    • Provides back up to the Planogram Specialist and Inventory Specialist (SWAT) as necessary.




  2. Product Carry-Out

    • Monitors on-line notification of dotcom orders (picks) and brings product to customer service desk or ships directly from store based on SOP.

    • Safely loads merchandise into customers vehicles as requested.




  3. Daily Tasks

    • Completes daily tasks as assign by store leadership or department supervisor.

    • Powers up store displays daily when opening the store and turns them off when closing.

    • Performs clean and bright duties as outlined in SOP.



Basic Qualifications:

  • Ability to work successfully as part of a team

  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

  • Ability to lift or maneuver 50-100 pounds, with or without accommodations

Preferred Qualifications:

  • 1 year of experience in customer service or related fields

  • Prior experience in retail