Responsible for the front desk. Monday - Friday (no weekends, no holidays)
General Summary :
Responsible for administration, training and clerical support. Acts as liaison and resource person for the department, with other Hospital departments, and non-hospital clients. Ensures office runs smoothly and efficiently and monitors adherence to departmental policies and procedures. Handles complex and/or sensitive administrative duties for the department.
Supports the Mission of Trinity Health and Holy Cross Hospital.
Minimum Knowledge, Skills, and Abilities Required:
High school diploma or equivalent. Some college preferred.
Minimum of 2 years experience encompassing administrative functions.
Must be able to perform basic arithmetic.
Proficiency with computer/software programs, including Word and Excel.
Ability to create and develop department forms, newsletters, patient information literature, and other correspondence.
Able to communicate effectively, speak, write, and comprehend English well enough to proof and perform minor editing of routine office correspondence and forms.
Physical Requirements: Capable of exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual Acuity: Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Environmental Conditions: The worker is not substantially exposed to adverse environmental conditions.
Direction and oversight received from the Director of the department. No supervision exercised.
Interpersonal skills necessary to assist personnel, transmit confidential and/or sensitive information to influential persons within and outside of HCH and explain departmental and hospital policies and procedures in some sensitive situations.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer.
Qualified applicants are considered for employment without regard to Minority/Female/Disabled/Veteran (M/F/D/V) status.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.