Posted in Other 30+ days ago.
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Type: Part Time
Location: Bedford, Massachusetts
MINIMUM Job Description, including but not limited to the following:
Transport guests in a prompt, friendly and courteous manner using safe driving practices. Able to perform additional duties as bellstaff is a basic requirement of this position.
MINIMUM ESSENTIAL JOB FUNCTIONS:
Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs.
Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.
Respond immediately to customer inquiries regarding hotel features, services and assistance. Provide clear and understandable directions to hotel facilities and nearby attractions.
Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.
Listen, understand and respond immediately to guest and associate inquiries and requests for assistance.
Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
Clearly communicate the features, and services of the hotel facilities.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned. Bell-person duties are a requirement of this position.
MINIMUM Job Requirements, including but not limited to the following:
MINIMUM of six (6) months experience as a hotel shuttle driver/bellperson or the like.
Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage. Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload luggage. Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property.
Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.