Technical Service Rep - New York Metro at US Water Services, Inc.

Posted in Professional Services 3 days ago.

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Location: New York City, New York

Job Description:

US Water Services, Inc.

Job ID 2019-1427
Job Locations US-NY-New York City
Category Service
Type Full Time Non Exempt

U.S. Water Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


U.S. Water, has an immediate need for a Hourly Service Representative located in within a 50 mile radius of the New York Metropolitan area. This is an excellent opportunity to join an expanding and growing company that offers a rewarding career and the ability to grow. We offer great benefits, a competitive hourly rate with overtime and benefits program, 401K match, company car, paid expenses and much more! If you have a passion for service and hands on work, enjoy working in a fast paced, high growth, energetic and customer focused environment, please apply. We are the best place to work in water and with your help we will meet our aggressive growth plans.

Territory/Location Information: This position is based in New York Metropolitan area

Your primary responsibilities will be tower cleaning, air handling, equipment installation, chemical delivery and basic mechanical work. You will act as a technical resource for internal and external customers on equipment related items. Works on special projects that are equipment related to improve the efficiency of the operation. You will participate in the field training program, including acquiring all assigned technical and mechanical knowledge. You will also be responsible for developing customer and prospect rapport and goodwill, for learning the customers' and prospects' operations and for becoming a producing member of the company sales and service team.


Other Responsibilities include:
  • Complete equipment installation, repair, tower cleanings and other work as assigned.
  • Conduct preventative maintenance/repairs on chemical feed pumps. Maintain inventory of spare parts, tubing, and lube oil for each pump.
  • Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service
  • Maintain effective two-way communication with the primary representative, or their supervisor if they are not available, so that they are continually aware of all personal, business and training needs.
  • Responsible for all aspects of safety on the job, including the operation and maintenance of assigned company vehicle, the compliance with Synergy Services Safety, HAZMAT & Product Stewardship policies.
  • Travels is required

We rely on the diversity of our workforce to drive our growth and success. Our competitive salaries and benefits, as well as unlimited opportunities for professional growth and development, make US Water a great place to work.


  • 1+ years' service or maintenance or pool technician experience
  • Basic knowledge of mechanical systems
  • Ability to lift and move heavy loads
  • Basic Computer Skills including MS Outlook, Word and Excel
  • Pro-active Communication Skills
  • Must live in 50 mile radius of New York City

U.S. Water is more than just a product supplier we are an integrated industrial water management company based in St. Michael, Minn., serving a quickly growing and diverse mix of customers in industries such as biofuels, power generation, midstream oil and gas, and healthcare. As a subsidiary of ALLETE Inc., we proudly serve more than 3,600 customers nationwide, provide integrated water management solutions by specializing in chemicals, treatment and monitoring equipment, engineering and related services that reduce water use, save energy and improve efficiency. U.S. Water has a national footprint and serves a significant number of Fortune 500 companies. We encourage you to apply and to join our company - the best place to work in water!