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Customer Service Representative - 1st Shift at Jacobson Warehouse

Posted in Transportation 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Camp Hill, Pennsylvania

Job Description:

1st Shift, Monday - Friday, 7:00am - 3:00pm


Logistics done differently.

At XPO Logistics, we’re constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties such as taking inventory, creating packaging slips and reports, and picking customer orders. You will also perform heavy data entry into the Warehouse Management System (WMS) and handle bills of lading. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Coordinate workload allocation among warehouse workers, material handlers and drivers 

  • Prepare work orders; troubleshoot orders and resolve discrepancies as needed

  • Distribute and release orders sent for loading and unloading

  • Allocate and research inventory for orders

  • Enter data for inbound and/or outbound freight

  • Maintain and generate required reports; properly process, audit and file various documentation

  • Provide customer service to incoming callers, customers and carriers

  • Assist other employees in the performance of their assigned duties when needed

What you need to succeed at XPO:

At a minimum, you’ll need:

  • High school diploma or equivalent

  • 1 year of customer service experience

  • Proficiency with Microsoft Office

It’d be great if you also have:

  • Availability to work a flexible schedule when needed

  • 1 year of experience in a warehouse setting

  • Ability to communicate effectively with carriers, customers, employees and management

  • Strong organizational skills with a proven ability to multitask

Be part of something big.


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.