Ascend Learning; LLC (www.ascendlearning.com) is a leading provider of technology-based educational, curriculum and assessment solutions for high-growth careers in a range of industries, including healthcare, fitness and wellness, and insurance and financial services. We provide outcomes-based solutions aimed at helping people enter, sustain and succeed in their chosen fields. Ascend employs more than 1,200 employees, with headquarters in Burlington, Mass., and offices in Kansas City metro, Phoenix metro, Minneapolis-St. Paul, Walnut Creek, California, Ann Arbor, Michigan, New York and the U.K.
Ascend Learning is seeking an experienced, motivated UX professional with strong communication and facilitation skills for the position of Senior User Experience Designer in our Leawood, KS office.
Are you interested in joining a team delivering online education backed by data and analytics systems? Want to work with other skilled designers, product managers and developers on leading edge technologies on a that positively changes the lives of our learners? Together we are developing software products to help students learn the right thing for them at the right time.
Be a key member of the centralized UX / UI team team at growth oriented, user-focused company.
Facilitate user-centered design process by conducting research, applying best-practice design principles, and developing software design wireframes and prototypes for complex software systems.
Collaborate with team members, stakeholders and users to design and build solutions using design prototyping tools and pattern libraries technologies.
Use strong critical thinking and problem-solving skills to deeply understand complex systems and translate them to intuitive user flows and designs.
Build trust and work collaboratively across all levels of the organization, including product, business stakeholders, and senior executives.
Lead and execute all phases of our best-practice design process, which includes using strong communication and leadership skills – along with design capabilities – to work with all levels of users, stakeholders, developers and management.
Effectively use influencing, consensus building and conflict resolution skills to drive efficient design processes and deliver effective solutions.
Guide design team members and other project contributors to determine the right UX activities and deliverables for various types of projects.
Bachelor’s degree with over 7 years OR Master’s degree with over 5 years of experience in Information Technologies, Human-Computer Interaction (HCI), Industrial Design OR Graphic/Visual Design field.
Extensive experience leading high-level strategic research and design of complex software systems, web applications and mobile applications.
Extensive experience conducting UX Discovery and user research to develop insights and apply them to the design of complex, data-driven systems.
Extensive experience developing best-practice design artifacts and deliverables including workflows, personas, journey maps, wireframes, interactive design prototypes and high-fidelity design mock-ups.
Extensive experience working with design tools like InVision, Axure and UXPin.
Understanding of design implications working with MVC and Microservices architectures.
Extensive experience with agile software development practices and release of commercial software products.
Working experience with WCAG (508) compliance.
Working experience with build/release process of UI components with Angular Material and other tools.
Knowledge of visual design and best practices of UI, reports and dashboards, scorecards.
Vertical specialization. Having worked on specialized systems such as adaptive learning, online education, advanced analytics, monitoring etc. would be beneficial as well.
Passion and the ability to learn new things and work to continuously improve the UX team’s skills and knowledge through your work and experiences.
Skills and Abilities
Ability to effectively design and conduct user research to understand user needs, and validate prototype designs using wireframes, sketches and interactive prototypes. Candidate must provide a strong portfolio of work experience demonstrating strategic design deliverables, user research insights, interaction design deliverables and other common artifacts and deliverables.
Ability to develop multiple design concepts and iterate quickly with low-fidelity interactive prototypes.
Willingness to contribute strongly to development and maintenance of Ascend Learning’s Design System, including visual and interactive standards for component libraries.
Willingness and ability to progress the organization’s user-centered design processes by leading, demonstrating and teaching others through the work you dos
Knowledge of and ability to schedule, define, plan and execute user research, including but not limited to: task analysis, creation of user stories, and identification of user behavioral patterns.
Ability to bring the creative ideas of others to market.
Ability to function effectively during ambiguous tasks.
Technical aptitude to partner with development teams.
Analytical thinker and problem solver.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.