Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.
If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.℠
This Senior Account Receivable Clerk - Administrative Denials is full - time (37.5 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of (8:00 am - 5:30 pm). It may be necessary, given the business need, to work occasional overtime. Our office is located at 972 Brush Hollow RD, Westbury, NY 11590.
Enters and verifies billing, patient information and other types of data in the computer system
Posts transactions / adjustments into the Patient Accounting Systems
Assists in the preparation of 3rd party bills for recovery of reimbursement
Performs word processing and various other clerical duties for department as assigned
Enters and retrieves financial, administrative and patient information
Keeps billing files organized, maintains copies of payment recovery vouchers and spreadsheets for reporting
Compiles, prints and / or disseminates medical records to be sent to appropriate destination
Works on simple tasks using established procedures
Works independently and with a team on a regular basis
Performs follow - up on underpaid accounts to obtain expected contractual reimbursement
High School Diploma / GED (or higher)
Customer service experience, both in person as well as telephonic
Healthcare experience, whether insurance or hospital, physician's office or medical clinic environment
Ability to work 37.5 hours a week during the hours of operation Monday through Friday starting between 8:00 am and 9:30 am until 4:00 pm or 5:30 pm
Bachelor's Degree (or higher)
Knowledge and / or experience with billing regulations
Insurance follow up, Appeals or Denials experience
Experience with Microsoft Excel (ability to create spreadsheets) and Microsoft Word (creating and editing documents)
Experience with Siemens Medical Solutions / InVision / Keane and/or Eagle applications
Experience with revenue cycle
Knowledge and / or experience in CPT or ICD -10 codes
Candidate must be willing to work hard and be dedicated to Customer Service
Communication abilities, both written and verbal, and ability to articulate well on the phone
Must be able to multi - task, work on multiple systems and multiple screens at the same time
Detail oriented and organized
Ability to work well within a team environment, as well as independently
Problem solving abilities and critical thinking skills in order to analyze information appropriately
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.