Posted in Military/Defense 30+ days ago.
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Location: Moon Township, Pennsylvania
Summary At HWI, the Applications Specialist III serves as a critical function on our research and development team. By tactically and thoroughly analyzing product data and supporting customer demands, this role will prospect application concepts that offer world-class safety and client partnerships. Focusing on the pricing, design and functionality of HWI products, the Applications Specialist III will be a pivotal part of supporting the foundations of the organization. Operational tasks for this role include, but are not limited to; - Provides technical support for customer assistance, customer quotations, internal and external training, complaint investigation, failure analysis and support for R&D activities. - Proposes, alters, or refines lining designs and installation methods. - Creates product application concepts for R&D development. - Assists in price positioning of various products in the marketplace. - Creates product promotions and marketing strategies. - Performs market/product portfolio analysis. - Develops and controls outside vendors and resale items for specific markets. - Offers strategic customer sales and technical support. - Assists in product rationalization and shape standardization. Requirements - Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling - Lifting: Requires lifting up to 50 pounds less than 1/3 of time. - Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus - Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise. Qualifications - Requires B.S. degree in Engineering such as Ceramics, Metallurgy, Chemical, Materials Science or related field. - Requires six (6) to ten (10) years of experience as applications engineer or specialist. Prior experience in research, quality assurance, manufacturing, sales and customer service is a plus. - Requires knowledge of product lines, product characteristics, construction, installations, customer applications, estimating, quality control, manufacturing and sales skills. - Proficiency with MS Office is preferred (i.e. Excel, Access and PowerPoint).