The QC Auditor is responsible for providing expertise and direct support of the division inbound and on-hand inspection process. The QC Auditor will also provide expertise and support in the setting of produce rework and return restocking standards.
EEO / VETERANS / DISABLED
Fair Chance Initiative for Hiring Ordinance: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
ESSENTIAL DUTIES / RESPONSIBILITIES
As directed by QA Manager or QC Supervisor, provide expertise and direct support of the division inbound inspection process. Escalate all identified inbound produce issues to the QA Manager or QC Supervisor for review and determination of further action. Create COC’s and send to APD as directed. Under the direction of the QA Manager or QC Supervisor, provide expertise and direct support to the daily on-hand inspection process. Document any issues identified in the inspection process and escalate to QA Manager or QC supervisor to determine proper course of action. Provide expertise and direct support to the rework process, including participating in the setting of rework standards, to assure the highest quality products are shipped. When assigned by QA Manager or QC supervisor, provide expertise and direct support in the processing of all product returns, including participating in the setting of the standards for restocking product. Perform all duties in accordance with HACCP food safety & Safe Quality Food (SQF) policies and procedures, as appropriate for location. Observe all Company safety policies and procedures. Perform all job duties and responsibilities in an ethical manner and in accordance with Company policies and procedures. Perform other duties and projects as assigned by management.
Ability to successfully complete all QC Core Training requirements for this position. Able to learn fruit ripening and handling techniques Good communication, interpersonal and customer service skills. Ability to work effectively in an open, dynamic and collaborative environment. Good initiative and strong problem-solving skills; able to resolve issues skillfully, appropriately, and in a timely manner. Strong sense of urgency while remaining calm under pressure. Ability to safely and efficiently operate warehouse and material handling equipment; able to obtain required certifications Good computer skills, including MS Excel, Word, and Outlook; competent to learn and adapt to new computer applications, system upgrades and other technology as necessary. Able to develop and maintain effective, positive working relationships with a diverse group of individuals; a team player. Ability to safely operate a forklift, pallet jack and other similar warehouse equipment and obtain required certifications.
KNOWLEDGE AND SKILL REQUIREMENTS
High School diploma or equivalent required; some relevant college course work desired. Successful completion of all QC Auditor training prerequisites within required timeframe. Minimum 2 years produce experience in an inspection or quality control environment. Good knowledge of inventory control processes and of proper manufacturing & distribution warehouse organization. Knowledge of PACA standards for fresh produce good delivery, proper in-house inspection techniques and Country of Origin labeling requirements. Knowledge of receiving, shipping, inventory and material handling procedures. Bilingual (English/Spanish) skills useful. Must have a valid driver’s license.