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Information Security Operations Analyst at XPO Logistics, Inc.

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Charlotte, North Carolina





Job Description:

Logistics done differently.

At XPO Logistics, we invest over $450 million in technology every year so that we can continue to develop state-of-the-art solutions for our customers. As the Information Security Operations Analyst, you will be responsible for managing the general security and security engineering ticketing queues, triaging and diagnosing security-related problem tickets, monitoring various alerting systems and performing general security functions. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:


  • Manage ticket flow for the Information Security teams

  • Triage issue tickets for Information Security teams

  • Perform monitoring and reporting capabilities

  • Provide technical guidance to other IT towers with regards to information security initiatives

What you need to succeed at XPO:

At a minimum, you’ll need:


  • High school diploma or equivalent

  • 1 year of relevant work experience

  • 3 years of general IT experience, including helpdesk, end-user support and system administration

  • Experience troubleshooting LAN/WAN related issues

  • Proficiency in Windows operating systems

  • Experience with ticketing systems and change control processes

  • Experience with several of the following: Proofpoint or equivalent email security, Cylance or equivalent endpoint protection, Zscaler Proxy, Splunk, Tanium, Nexpose or equivalent vulnerability management, Azure, ServiceNow or equivalent ticket management 

Be part of something big.#LI-CM2

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.