Overview: Manages medium complexity fraud loss prevention functions for assigned Region, including assisting Physical Security to ensure the safety and safekeeping of employees, customers and assets. Primary Responsibilities:
Ensure compliance to security policies and procedures for assigned region. Assist, advise and guide all Departments within assigned Region on security regulations and procedures to ensure adherence. Make security requirement recommendations for each location based on specific needs.
Develop relationships with external law enforcement, civil agencies and prosecutor's offices as required on security matters and emergency situations. Make court appearances as necessary to ensure the Bank is properly represented.
Conduct and manage to completion medium complex internal and external fraud investigations within assigned Region to validate the existence and extent of issues, involved parties and, in the event of loss, proper restitution.
Maintain case files and records using appropriate systems.
Respond to Bank branch robberies whenever possible to serve as liaison to law enforcement and ensure all investigative material is obtained.
Respond to after-hours emergency situations within assigned Region whenever possible.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:Supervisory/Managerial Responsibilities: Not Applicable
Education and Experience Required: Associate's degree in a related discipline and a minimum of 3 years' professional experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' professional experience
Basic understanding of basic evidence handling procedures
Understanding of computer hardware and operating systems
Capable of quickly learning new technical skills
Ability to travel to parts of the Bank footprint to carry out job duties
Excellent verbal and written communication skills
Experience working independently and with a team
Excellent technical writing skills
Education and Experience Preferred: Criminal Justice or Management degree
Industry-related certification(s) such as Certified Fraud Examiner (CFE)