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Client Partner, Insurance - United States at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: New Haven, Connecticut

Job Description:

Cognizant is always looking for top talent.  We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant.  Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant.  If a job opportunity that you may be qualified for becomes available in the future, we will notify you.  At that time you can determine whether you would like to apply for the specific open position.  Thank you for your interest in Cognizant career opportunities.

We continuously seek exceptional associates when recruiting new employees. We pride ourselves on having extensive experience working with clients in all major markets. Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. Are you ready to be a change-maker? 

At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow. When was the last time you felt proud about your work?

Cognizant’s Insurance industry team is seeking a talented Senior Level Client Leader/Partner to join its growing organization and manage the overall relationship for a significant client. 



Client Leaders/Partners play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and future prospects of account relationships. This role requires extensive CxO level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development.  Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.


The individual needs to have had a strong pedigree of managing similar relationships and having grown them in previous roles. The individual will be expected to:

Drive profitable growth of the account relationship.

Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.

Be part of senior management reviews for the performance metrics of the account relationship.

Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. 

Have regular meetings and interface with the customer decision makers and influencers.

Have a complete understanding of the relationship position within the account. 

Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.

Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.

Shape the thought leadership agenda.

Actively drive execution of the innovation agenda for the portfolio.

Focus on developing a plan on increasing the visibility of Cognizant in the account relationship and in the insurance industry.


In addition, the qualified candidate will possess the following:

A minimum of 15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
Experience with the global service delivery model.
Depth in understanding of business problem domain, technology and services solution domains. 
Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and existing annuity business 
A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO relationships 
Strategic thinking and the confidence and ability to plan ahead and stay the course 
Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment 
Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence 
Strong executive presence and gravitas 

Past experience managing a client P&L of at least $35/40 million dollars, including reporting and metric assessment for the account.
Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
Bachelors Degree.
Preferred Skills:
The candidate must bring in experience, insight, and credibility in the L&A insurance domain.
Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrated capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment.
Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential.
Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the insurance domain.



Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!