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Administrative Support Representative - National Accounts Security at DH Pace Company, Inc.

Posted in Management 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Olathe, Kansas

Job Description:

DH Pace Company, Inc. is seeking to hire an Administrative Support Representative for our National Accounts Securities department! You will assist in the management of customer accounts by fostering long-term relationships with customers, manufacturing partners, and internal employees.

Job Responsibilities:

  • Provide administrative support to staff, department and management

  • Promote all products and services and provide accurate proposals to the customer

  • Answer customer phone calls, emails, and all communication with a positive and professional demeanor  regardless of the circumstances

  • Become a subject matter expert for pricing and understanding door hardware

  • Process customer orders, warranties, and other related requests

  • Assist with monthly inventory counts

  • Enter adjustments as necessary to ensure accurate billing

  • Assist the department in developing, maintaining and following standard operating procedures

  • Provide maintenance and management of customers records and documents

  • Other tasks/duties as they are assigned

Job Requirements: 

As an organization, we take great pride in offering our customers the best products and services represented by a top notch team that is always willing to go the extra mile every day of the week.

  • High School Diploma or equivalent

  • Two years administrative office experience preferred

  • Strong attention to detail and excellent communication skills

  • Ability to multi-task and work efficiently in a fast-paced work environment

  • Computer proficient

  • Successful candidate will have a high sense of urgency with exceptional problem solving skills

  • Detailed oriented team player with good interpersonal skills

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 40 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2018 over $500MM.

Our comprehensive benefits package includes:

  • Competitive base salary

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Paid time off plan




DH Pace Company