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Field Representative - State College, PA at The Nielsen Company

Posted in Other 30+ days ago.

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Type: Full-Time
Location: State College, Pennsylvania





Job Description:

Field Representative - State College, PA - 40695

Field Operations and Panel Recruitment - USA State College, Pennsylvania 


Nielsen is known for our work in TV and Radio Ratings. Since 1923, we have studied consumers in more than 100 countries. We give a complete view of trends and habits worldwide on what people watch, listen to and buy.

The Nielsen Field Representative position provides the opportunity to combine technical aptitude with outstanding people skills while working a non-traditional schedule including evenings and weekend hours. Field Representatives are responsible for maintaining a designated customer base of up to 100 Nielsen Families/Households.

What does a Field Representative do?

Field Representatives build and maintain relationships with Nielsen Families/Households and educate Panel Members on the proper use of our equipment. Field Representatives install, maintain and troubleshoot proprietary hardware and software in our sample homes to capture three screen audience measurements - Mobile, Online, and TV.

 

What does a Field Representative do?



  • Establish and maintain long term relationships with assigned Nielsen Families/Households




  • Install Nielsen measurement equipment in newly assigned Nielsen Families/Households




  • Drive to selected homes within a designated territory, using company-provided vehicle




  • Identify problems and troubleshoot data/equipment




  • Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively




  • Prioritize, schedule and complete all work in compliance with established policy and guidelines in assigned territory




  • Accurately collect and report demographics and audience information using Nielsen proprietary software




  • Educate and coach Panel Members on proper operation and usage of Nielsen equipment




  • Negotiate and maintain cooperation of Panel Members, solicit additional participation in Nielsen samples, such as PC measurement, portable video, and others



 

QUALIFICATIONS

The successful candidate will possess the following qualities: Position requires bending and lifting television sets.



  • Ability to work in non-traditional schedule, including evenings and weekends




  • Strong technical skills which may include: previous experience with consumer electronics. software systems and networking knowledge




  • Superior customer service skills and ability to connect with Nielsen Families




  • Excellent organizational/time management skills




  • Minimum High School Diploma/GED with 2-5 years equivalent work experience




  • Computer/Smart Phone/Tablet proficiency; ability to use email, spreadsheets, and other applications




  • Must have a valid Driver’s License and satisfactory driving record



 

Preferred Qualifications:



  • Technical diploma, Certificate of Completion, Associate's degree or military experience is a plus




  • Bilingual language skills are a plus



 

What does the benefits package include?

Our comprehensive benefits package is effective day 1 of employment. That's right– We provide you full benefits on your first day of work. We are happy to offer you various health and well-being benefits, unlimited career and high earning potential, top-of-the-line training, paid time off, and a company car to just name a few.

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.


About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  State College,Pennsylvania 

Secondary Locations: , , , 

Travel:  Yes, 50% of the Time