Posted in Other 30+ days ago.
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Type: Full Time
Location: FRANKLIN, Tennessee
Description/Comment:\\"These positions will pay *** an hour
Case Specialist reviews all SSI New Business applications for completeness and accuracy. The Case Specialist will reach out to the agents for additional information and works with vendors to flow applications through to the next step in the process. Supports agents and applicants by answering calls with regards to status updates and additional information needed to complete the final review of the application.
Fundamental Components: Have a Critical Thinking ability is a MUST Proficient in all of Microsoft products Excellent written and oral communication skills. Ability to partner with peers in developing process efficiencies for current role.
Background Experience desired: Experience in a production environment 2 5 years of Claims processing experience. Customer Service experience in a transaction based environment (NOT CALL CENTER) Demonstrated ability to handle multiple assignments competently, accurately, and efficiently.
Education: The highest level of education for candidates in this position is an Associate Degree or equivalent work experience. Licenses and certifications, customer service/Associate Customer Service Specialist is desired.
Additional Job Details:These positions reviews insurance applications. We ensure application is filled out properly and send to the next process to be completed. We are seeking detail oriented applicants.
NTT DATA, Inc. (the Company ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.