Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767
Job ID: 3828 Location: Melville, NY Functional Area: Retail Department:North Processing T2 Employment Type:Not Indicated Relocation Provided: No
The Processing Assistant is responsible for ordering all services and subsequent follow up as well as assisting the Loan Processor in other administrative loan duties.
Essential Job Functions include:
Validate loan data is accurate in loan origination system against loan documents provided
Assist with proper labeling of loan documents in electronic folder
Update all File Contact information in loan origination system
Order appraisal, income validation service, flood cert, asset verification, SSA verification, credit supplements, etc. as required per Processing Assistant checklist
Perform address validation with USPS
Confirm county tax calculations and upload to file, if applicable
Request compliance validation from loan origination system tools
Request FHA and/or VA case number or Borrower Validation, if applicable
Follow up with service orders to ensure they are within required SLA's
Notes comments/conversation log as needed
Escalate issues to immediate Supervisor upon discovery
Communicates with Loan Processors
Performs other duties as assigned
Bi-Lingual in Spanish a plus
Other Related Duties:
Performs other related duties as assigned.
This position has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Experience in Microsoft Office applications.
Prior experience in mortgage industry is highly preferred.
Demonstrated ability to learn quickly and seek growth potential.
Outstanding customer service orientation.
Ability to maintain rapport with all facts of Operations and Sales staff.
Ability to manage multiple tasks and projects while meeting deadlines.
Education and/or Experience:
High school diploma or general education degree (GED) required
Associate's degree (A. A.) or equivalent from two-year College or Technical School preferred
1+ years related experience and/or training.
Ability to read words and to recognize similarities and differences between words and between series of numbers. Ability to comprehend and write simple instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations:
This position does not require professional licensing, certification or registration.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Freedom Mortgage is a privately held, full-service residential mortgage lender licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands. We are one of the largest and fastest-growing privately held mortgage companies in the country, as well as a top 5 residential lender in the USA. Freedom Mortgage currently services more than 225 billion dollars in loans. And we are continuing to grow! Freedom Mortgage is proud to be recognized by Inc. Magazine's, Inc. 5000 rankings for the fastest growing private firms in the nation for six consecutive years (2013-2018).
Freedom Mortgage has over 4000 employees and offices nationwide. Locations include suburban Philadelphia (we have multiple sites in Southern New Jersey) and Fishers, IN, two regions where we were named Top Workplaces (The Indianapolis Star named Freedom Mortgage at Top Workplace four years in a row). We also have large operating centers in Melville, NY; Jacksonville, FL; San Dimas, CA; and Tempe, AZ; and Columbia, MD
Freedom Mortgage team members enjoy our total rewards program, including excellent benefits, perks, business casual dress, rewards programs, training, development and career opportunities. Community spirit is one of our shared values and Team Freedom Cares is our philanthropic arm helping us get involved in the communities in which we operate. Learn more about us and apply!