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Payroll Representative at University of California - Riverside

Posted in Other 30+ days ago.

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Type: Full Time
Location: Riverside, California

Job Description:



Full Time
8AM - 5PM
$47,001 - $67,401


Located in University Extension, Citrus Shares Services is one of four dedicated campus payroll Shared Service Centers and designed to be a single point of contact for campus clients: University Library, Vice Chancellor of Student Affairs, Enrollment Management, Graduate Division, Palm Desert and University Extension. Citrus Shared Services Payroll Representatives are skilled and knowledgeable professionals who are responsible for processing biweekly and monthly payroll, and performing a high volume of employment related data entry including on-boarding, off-boarding, time and attendance, changes in compensation, position data, and personal data. The Payroll Representative communicates daily with assigned Partner Clients providing exceptional customer service and is expected to be detailed, thorough, resourceful, analytical and a problem-solver in all interactions.


Four (4) years related experience.

One (1) year of experience processing a high volume of transactions.

Demonstrated experience with online Payroll/Personnel Systems. Must have the ability to learn, navigate and use multiple systems and applications, understand how they relate and interact with one another, retain information and integrate knowledge to improve processes and functions.

Demonstrated understanding and application of general personnel, labor relations, HR, collective bargaining agreements and payroll policies and procedures.

Skill and experience providing excellent client service in a multi-function environment. Ability to deliver high quality, professional, innovative, and responsive service; build collaborative relationships with diverse client groups; actively listen to and resolve client service issues with tact and diplomacy; remain proactive and positive when faced with difficult situations; contribute to the development of a welcoming and professional service environment; and maintain confidentiality at all times.

Skill and experience working in a team environment and servicing a diverse customer base. Ability to share knowledge with others; develop and maintain effective, professional, and collaborative working relationships with colleagues; and partner with others to solve problems, improve processes, and achieve results that support the operations and mission of Citrus Shared Services. Ability to promote and sustain a work culture that acknowledges and celebrates differences; understand and acknowledge different perspectives; and work to build a culture of mutual respect, fairness, and equity.

Skill and experience independently creating clear and concise written communication that is grammatically and punctually correct. Ability to communicate effectively, both orally and in writing, with a diverse group of stakeholders.

Exceptional data entry skills using online applications, excel, word, and outlook.

Skill and experience delivering timely and accurate payroll and administrative services. Ability to organize tasks according to departmental priorities; successfully work in a fast paced environment at times with frequent interruptions; prioritize and complete multiple activities within established time frames, and ask questions or seek clarification when unclear about expectations.


Bachelor's degree in business, finance, human resources, or related discipline.

Three (3) or more years experience processing a high volume data entry.

Experience using Human Resources Data Warehouse (HRDW) and SuperDOPE reporting applications.

Experience processing transactions in Oracle PeopleSoft.


In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

* UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

* Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

* In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

* UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

* In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview


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